Youth Activities Manager
ENJOY THE MAGIC
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
- PLANO DE SAÚDE E BEM-ESTAR
- OPÇÕES DE CUIDADOS INFANTIS
- DESCANSO REMUNERADO
- PROGRAMAS DE APOSENTADORIA
- AUXÍLIO PARA DESPESAS COM EDUCAÇÃO
- PAGAMENTO SEMANAL
"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."
Ana, Sr. Researcher, ESPN
Descrição do cargo:
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As a Youth Activities Manager you will provide leadership to a portion of the Youth Activities team. Oversee the implementation and handling of the daily operations and the guest experience for all youth spaces.
You will report to the Manager, Youth Activities
Level: 2 Stripe Officer
Responsabilidades:
- Responsible for the implementation and handling of the daily operation, Guest and Crew experience aspects for all Youth spaces
- Manage the operation and lead the Youth Activities team responsible for the following venues:
- It’s A Small World Nursery
- Oceaneer’s Club/Lab
- Edge
- Vibe
- Disney Castaway Cay/ Disney Lookout Cay
- Provide leadership for all direct reports. Responsibilities include, but are not limited to:
- Manage the daily schedules for Youth Activities Staff
- Managing personnel files
- Conducting performance reviews, including discipline as needed
- Ensuring Project Onboard compliance
- Monitoring STAR, while making necessary corrections
- Oversee onboard training, new hire and ongoing
- Succession planning
- Crew recognition and communication
- Facilitate department meetings
- Operate within budget guidelines and inventory control
- Resolve any Guest complaints or issues
- Responsible for Youth Activities Navigator section
- Monitor and observe Youth Programs for Disney show quality
- Adhere to United States Public Health (USPH) policies while ensuring Crew are trained and policies managed
- Function in the role of Youth Activities Counselor or related as needed
Qualificações básicas:
- Minimum four years recent experience in a high-volume child care operation in a recreational, camp or leisure setting
- Minimum three years of current or previous management experience in a related field leading and motivating a large team
- Degree in related field preferred
- Proven experience leading a team
- Exceptional Guest service skills
- Strong presentation and communication skills
- Must be receptive to CPR training while employed with DCL
- Attention to detail and strong organizational skills
- Ability to lead a team and anticipate and solve problems quickly
- Computer skills including word processing and spreadsheet
- Experience managing complex policies and detailed operational procedures
- Be at least 21 years of age
- Willingness to live and work onboard one of our vessels for a certain length of time
- Can work a seven-day, 70-84 hour week with limited time off
- Can follow Disney Cruise Line appearance guidelines
- Appreciate diversity among guests and crew
Informações adicionais:
This is a shipboard role.
Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option
You must:
Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
Obtain a criminal background check
Bring approved work shoes
**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
Sobre o Disney Cruise Line:
Líder no setor de cruzeiros, a Disney Cruise Line oferece um ambiente onde as famílias podem se reconectar, os adultos podem recarregar as energias e as crianças podem experimentar toda a magia que a Disney tem a oferecer. Os hóspedes podem sair de portos de todo o mundo em itinerários emocionantes para o Caribe, as Bahamas, o Alasca e a Europa, entre outros. A bordo da frota de cinco navios – Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish – e a paradisíaca ilha particular da Disney nas Bahamas, Castaway Cay, os integrantes da tripulação oferecem aos hóspedes serviço inigualável, contação de histórias encantadoras e entretenimento de família imersivo que só a Disney pode oferecer.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Magical Cruise Company, Limited, que é parte de um segmento de negócios que chamamos de Disney Cruise Line.
Está tendo problemas técnicos? Consulte as perguntas frequentes para obter ajuda.
Hiring Process
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Where Does Your Story Begin?
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Be Part of the Story
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The Next Chapter
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