“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Disney Cruise Line organization within Technology & Digital for Disney Experiences. It works closely with WDI and Enterprise Technology from across the company. 

About The Role & Team:

• The DCL Network Team is a comprehensive team that designs, deploys, manages and supports network devices and systems across the Disney Cruise Line ecosystem including cruise ships, home ports, and development systems.

What You'll Do:

• Design a complete and complex framework, system, or product (i.e. Deploy new network topology and configurations, upgrade network platforms for security and operational need, work as a network subject matter expert in collaboration with partner teams and in projects.)
• Define and drive processes for technical platforms, system specifications, input/output, and working parameters for hardware and/or software compatibility
• Establish and build network interfaces to support business requirements and in development of new platforms.
• Identify, analyze and resolve complex network technical problems.
• Influence the shaping of future products by contributing to the framework (architecture) used across multiple products or systems
• Provide technical expertise for next generation initiatives
• You will be expected to stay up to date with emerging technologies
• This role may entail frequent travel, approximately 30-40% of the time, to provide support to DCL shipyards, drydocks, and islands as needed
   

Required Qualifications:

• Minimum 5 years of related work experience
• Must be proficient in [Cisco Systems Wireless technologies (WLC, LW AP, Wireless site survey) Cisco Systems Routing and Switching, Security appliances (ISE, DNAC), Palo Alto firewalls, VMWare AVI Load balancing, F5 Load balancing, ] with a proactive demeanor towards continuous learning and skill development, and an interest in mastering emerging data engineering tools and methodologies
• Assists in network configuration and firmware deployments, showcasing (must have proficiency) in Python scripting and automated deployment techniques
• Comfortable working in an agile environment
• Configures and manages networking hardware such as routers, switches, firewalls, and load balancers with in-depth knowledge to support complex network environments
• Demonstrates thorough understanding of network security principles, best practices, and proficient use of ISE appliances
• Proficiently troubleshoots network issues, taking a new perspective on existing solutions
• Able to work independently and execute complex network deployments without extensive supervision.
• Must be self-motivated and responsive to a primarily a remotely supported environment that is geographically diverse and active 24/365.

Preferred Qualifications:

• Strong skillset in technical problem solving, understanding of networking concepts and standard topology, strong experience in wireless LAN troubleshooting and management.

Required Education:

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Education:

• Cisco Systems certifications at the Network professional level or higher, with concentration in routing and switching, wireless, and security.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products, and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating special stories and experiences for every member of the family. Disney’s stories, characters, and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally loved.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Disney cultivates a business culture where ideas and decisions from all people help us grow, innovate, create the best stories, and be relevant in a constantly evolving world.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.