About the Role & Team

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!

As Revenue Analyst, you will take charge of ensuring all Guest accounts are correct, and payment is collected. You will play a key role in reconciling and maintaining the accuracy of all sales and payment systems for guest and crew accounts, pre-paid items and amenities, group functions, officer company cards, and system accounts

You will report to Business Office Manager
Level: Officer (2 stripes)

Responsabilidades:

How You Will Make a Difference

• Reconciliation and Balancing of:

  • Sales and Payment Systems

  • Cash and credit card balances and settlement system

  • Amenities

  • Guest and Crew Accounts

  • Group Accounts

  • System Accounts

• Update and distribute Daily Revenue Reports

• Reconcile, research, and correct all sales posting discrepancies for all Revenue Centers including Castaway Cay and Lookout Cay

• Set up of Group Master Accounts

• Perform voyage closing procedures

• Prepare the end of voyage reports

Qualificações básicas:

What You Will Bring to the Team

• Minimum of 2 years professional work experience in accounting or an accounting degree

• Knowledge and understanding of accounting principles, surrounding transaction processing, and revenue and expense reporting

• Experience with financial reporting, internal controls and audit processing

• Experience with computer systems, especially Microsoft programs

• Build spreadsheets with the ability to perform complex functions

• Pursue continuous improvement opportunities

• Prior experience in cash handling

• Strong guest services skills and an ability to handle stressful situations

Qualificações desejadas:

How You Will Stand Out

• Ship experience preferred

• Understanding of Financial Systems: Fidelio, Simphony, Gratuity Distribution System (GRATS)

Informações adicionais:

This is a shipboard role
Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option
You must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
• Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
• If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.