Sr Digital Analyst

ジョブID 10117718 勤務地を選択 Celebration, フロリダ州, アメリカ合衆国 企業名 Disney Experiences 掲載日 Apr. 01, 2025

今すぐ応募

仕事内容:

“It takes people to make the dream a reality.” Walt was onto something when he said that, and it remains true today. No matter the stage in your career, being part of Disney Experiences means being part of a team that helps bring innovation to life through unparalleled products, services, and, most importantly, remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

Consumer Insight, Measurement, and Analytics (CIMA) is a part of Disney Experiences, serving as a center of excellence that leads strategy development and decision-making through actionable data analytics, integration, and insights. Within CIMA, the Digital and Travel Operations Analytics (DTOA) team focuses on leveraging best practices in analytics to capture data, analyze it, and optimize our digital and contact center channels, driving guest satisfaction and business outcomes.

In your new role as a Sr. Digital Analyst, you’ll be a key player in deploying new, leading-edge digital features for Disney Cruise Line. You’ll utilize your passion for analytics and digital technology to provide insights that inform decision-making for partners across the organization, including Marketing Strategy, Digital Technology, and Product Management. You will frequently collaborate across teams on best practices for digital analytics implementation and consolidation of performance into holistic stories. To succeed, you should be comfortable working with multiple partners, possess a proactive approach, and use your ability to create and support a story based on quantitative findings.

As the Sr. Digital Analyst, you will support the exciting growth of Disney Cruise Line, including websites and mobile applications. You will generate and implement technical requirements for analytics, develop and maintain regular reports, conduct planned and ad hoc analyses, and perform in-depth, holistic analyses to tell the performance story and deliver insights to various audiences.

We encourage you to apply, even if you don’t think you meet every single requirement in this posting. In DTOA, we’re looking for great analytical talent, not just those who tick 100% of the boxes.

What you will do:

Utilize Digital measurement to support business objectives across web and mobile applications
Collaborate with business, technology, and other analytics partners to determine data needs and establish data collection requirements based on those needs
Oversee accurate implementation of data collection requirements by executing quality assurance procedures and ongoing anomaly detection efforts
Support partner teams with regular reporting, ad-hoc analyses, and deep-dive projects from start to finish using industry best practices and unique self-driven ideas
Use statistical rigor and the scientific method to solidify the validity of findings and explain those concepts to non-experts
Independently drive priorities and recommendations to fruition.
Represent the Digital analytics team as the owner of channel data collection using knowledge and use cases for solving business questions
Discover areas of opportunity for data improvement and follow through to see those improvements implemented
Proactively seek out additional information to round out analyses and confirm assumptions
Be a participatory member of tactical teams with ongoing initiatives
Leverage professional experiences to demonstrate analytical aptitude and support project lifecycles.
Prepare analytical plans, including milestones, hypotheses, and data sources necessary, to complete complex deep dive analysis
Maintain reference materials for performance reporting and contextual insight
Design clean, visually appealing, effective and impactful reports and visuals for executive leadership consumption
Succinctly present stories with a focus on actionable outcomes fit for the audience
Problem solve and participate in “Blue Sky” sessions, coming up with new ideas and concept design
Contribute to data strategy solutions in a collaborative and supportive environment
Continuously evolve reporting capabilities by way of innovation and efficiencies
Proactively analyze and solve business problems that business partners may not know they have
Make judgement calls in tight-turnaround situations with confidence and weigh pros vs cons
Demonstrate poise in all interactions with partners and internal teams with a solutions oriented attitude
Respond to partner inquiries and seek to understand needs in a business context before setting expectations and commitments
Meet or exceed expectations with time and resources available by communicating to leadership and partners if adjustments need to be made
Lead peers in collaborative analytical efforts and cross-train other members of the team
Conduct business with compliance and safety requirements top of mind at all times

Required Qualifications & Skills:

5+ years of professional career experience
3+ years of Digital analytics experience
1+ years defining data collection requirements
Demonstrated ability to dissect data, define segmentation scenarios, and target use cases
Ability to distill analysis into concise recommendations and present to various levels of audiences, including executives
Persuasion skills to effectively guide decision-making using action-oriented data insights
Independent time management and prioritization skills with an ability to meet deadlines
Intuition for anticipating outcomes, envisioning the right course of action, and influencing successful business outcomes
Succinct and clear communication in verbal, written, and visual mediums
Successful performance in an evolving field where new tools and technology are the norm
Proven relationship skills with thought partners, clients, and collaborative teams
Curiosity to push the envelope with good judgment to mitigate risk
Experience with AB Testing and/or web optimization
Leadership qualities
Working knowledge of statistical concepts
Working knowledge of SQL, Python, R, or other programming languages
Proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word, OneNote)
Proficient in collaboration tools (ex. SharePoint, Google Docs, etc)

Preferred Qualifications:

5+ years using Adobe Analytics
3+ years defining Digital analytics requirements
Proficient in using SQL, Python, R, or other programming languages
Proficient in applying statistical concepts to analyses
Strong understanding of AB Testing and eCommerce optimization
Travel industry and eCommerce experience
Experience with predictive analytics and digital experience personalization
Project management experience
Leadership experience
History of working with off-shore resources

Required Education:

Bachelor’s degree

Preferred Education:

Bachelor’s degree in an analytical or quantitative field – e.g., statistics, economics, mathematics, marketing analytics, finance, engineering or an MBA or Master’s degree in an analytical/quantitative field or equivalent work experience.

#DISNEYTECH

今すぐ応募

Disney Experiencesについて:

Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはDisney Destinations, LLCという事業部門の一つであるDisney Experiencesでのお仕事です。

Disney Destinations, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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この場所を探索するフロリダ州セレブレーション

オーランドから南西へ25分行くと、絵に描いたように美しく、祝福されたコミュニティが広がっています。そこは他とは比べられない場所です。1990年代にウォルト・ディズニー・カンパニーによって整備され、フォーブス誌の「アメリカで最も美しい地域」のひとつに選ばれたそのコミュニティは、南部の伝統的な町に着想を得た建築物が並ぶ、のどかなダウンタウンが特徴です。