Theme Park Operations, Leadership Intern (CA), Summer/Fall 2025

ジョブID 10116625 勤務地を選択 アナハイム, カリフォルニア州, アメリカ合衆国 企業名 Disneyland Resort 掲載日 Mar. 20, 2025

今すぐ応募

仕事内容:

About the Role & Program:

The Disneyland Resort Operations Leadership Intern, Summer/Fall 2025 is a developmental leadership position that is responsible for active day-to-day management of Cast and location performance in high-volume areas of the Disneyland® Resort operation; these areas may include Food & Beverage, Custodial, Attractions, Retail, Guest Relations, Entertainment and/or Arrival locations.

As a Leadership Intern, you will ensure a productive, efficient, and safe operation, enhance Guest experiences, and boost Cast engagement. This role involves improving Guest service standards, coaching Cast behaviors, and leading the business through Key Business Drivers, all while staying true to the Disney brand.

Interns who successfully complete this six-month internship may receive special consideration for future leadership roles and may be invited to participate in the next Leadership Development Program. This experience will provide valuable skills and insights that could lead to exciting career opportunities post-graduation.

We are currently seeking upcoming undergraduate seniors or final year graduate students or recent college graduates (within the last 6 months) available for a full-time 6-month internship beginning June 2025.

We have multiple positions open for both Disneyland Park and Disney California Adventure Park (DCA) Operations teams. These internships will be full-time for 6 months in length (June 2025-December 2025) and be located fully on-site in Anaheim, CA.

You Will/Responsibilities:

Dedication to excellence and working in the operation daily, which includes interacting with Guests and Cast Members and resolving any issues
Recognize Cast and hold them accountable for delivering excellence in our Five Keys: safety, courtesy, show, efficiency, and inclusion.
Exceed Guest expectations in a manner that yields results and positive Guest feedback
Partner closely and collaborate with other leadership teams due to shared Cast base, and work together to drive and deliver daily results
Participate in departmental meetings and communicate relevant information to Cast Members
Support local projects and supervise any potential impacts to the Guest and Cast experience
Gain experience through coaching, mentorship and more that will better equip you to move into a leadership/people manager role in the future

You Will Have/Required Qualifications:

1+ years of leadership experience (school, community, volunteer, sports, business/guest facing, etc.)
Demonstrated integrity and the ability to maintain composure in a dynamic, high-demand work environment
Demonstrated operational guest service experience, problem-solving skills and ability to make decisions.
Strong organizational, multi-tasking and time management skills with attention to detail
Experience working with Microsoft products including Office – Outlook, Word, Teams
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Preferred Qualifications:

1+ years of Business experience (Hospitality, Travel/tourism, Operations) through internships, part-time work, and/or on-campus involvement
Practical or university/classes within Business, Hospitality, Travel/tourism, Operations, Customer Service, Leadership, etc.
Travel/tourism experience within Operations in areas such as Food & Beverage, Custodial, Retail, Guest Relations, etc.
Proficiency navigating and leading through conflict, both Cast/employee and Guest-affecting. Ability to tackle unique scenarios while demonstrating composure.
Understanding of the Disneyland Resort offerings
Bilingual language skills

Required Education:

Currently an upcoming senior or a recent graduate (within six months of your graduation date) pursuing a degree in Hospitality, Travel & Tourism, Business Administration, Management, Communications, or closely related field. (Graduation dates required: anytime from Dec 2024-June 2026)

Eligibility Requirements & Program Information:

Candidates for this opportunity MUST meet all of the below requirements: 

Be enrolled in an accredited college/university pursuing a degree and taking at least one class at the time of application OR must have graduated from a college/university within 6 months at time of application posting OR currently participating in a Disney College Program or Disney Internship
Be at least 18 years of age
Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
Possess unrestricted work authorization

Additional Information

Compliant with The Disney Look appearance guidelines
Program length - The approximate dates of this internship are June 2025 - Dec 2025
Work details - Must be able to work FULL-TIME hours (approximately 40 per week) for the duration of the internship
Must be able to have a consistent, reliable work schedule throughout the internship
Transportation - Must have reliable transportation to/from work
Housing - Must provide own housing for the duration internship program

The pay rate for this internship in Anaheim, CA is $1320/week. Disney offers a rewards package to help you live your best life. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

今すぐ応募

Disneyland Resortについて:

Walt Disneyが1955年7月17日にDisneylandを開業した時、彼はここが世界中の喜びとインスピレーションの泉となるようにと願いました。それ以来、Disneyland Resortは8億人をこえるゲストを迎え、有名な2つのDisneyテーマパークと3つのホテル、Downtown Disney Districtと呼ばれるショッピング、ダイニング、エンターテイメントエリアを備えた、約500エーカーを超える広さの、多岐にわたる世界クラスのファミリー・リゾートとなるまでに成長しました。Disneyland Resortは、創造力と技術、イノベーションを組み合わせて、ストーリーテリングを新たなレベルへと引き上げ、キャストは日々来場する何千人ものゲストの生活にDisneyのマジックを届ける役割を担っています。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはWalt Disney Parks and Resorts U.S., Inc.という事業部門の一つであるDisneyland Resortでのお仕事です。

Walt Disney Parks and Resorts U.S., Inc. は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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