This role is based out of Anaheim, California. This is not a remote role.

Summary:

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Disneyland Ticketing Technology organization within Disney Experiences.

Responsibilities 

• Develop broad technical solutions that meet specifications and that impact future development and operations
• Own the analysis and design of software improvements and/or new products used in local, networked, cloud-based, or Internet-related computer programs
• Plan and execute large-scale projects across across the platform that includes segment initiatives and updates to platform and infrastructure, products, and services
• Projects you lead may either be used in commercial and end-user applications or may focus on software and tools in support of technology platforms
• Impact the conception, design, development, testing, and implementation of software components, fixes, improvements, and/or new systems and applications
• Provide solution/design assistance to development teams and help them in troubleshooting issues
• You have full autonomy to jump in and interact with users across teams and levels to define system requirements and/or vital modifications
• Lead and influence the direction and prioritization of the design and development of highly scalable software systems and applications
• Engage in the estimation and planning of highly sophisticated scalable projects and their budget allocations
• Design best practices used in the maintenance and administration of systems, including software platform and configuration updates across multiple business units
• Create processes, protocols, and procedures.
• Develop and review architecture, platform and infrastructure plans, develop and guide staff
• Work with key software vendors to provide requirements (functional and non-functional) and influence their solutions to ensure that the requirements will be met

Technologies we use:

• Java, Node JS, the Spring Framework, Services/MicroServices Architecture, .NET, C#, cloud experience (AWS), Python, Relational Database Skills (MS SQL, AuroraDB), Non-SQL (e.g. MongoDB), Docker, Kubernetes, monitoring/logging tools (e.g. Splunk, Grafana, AppDynamics), Consul/Vault, mobile development, hybrid or mobile hybrid experience

Basic Qualifications 

• 10+ years of progressively related experience in Systems Engineering, Software Architecture and/or software development
• 5+ years influencing highly technical professionals across multiple portfolios
• Confident, eloquent, and professional speaking and presentation abilities among groups, C-suite and higher-level leadership, and in virtual environments
• Ability to lead multiple projects at a time over multiple teams and organizations
• Ability to make quick decisions to tackle sophisticated technical and operational challenges in an agile environment
• Experience documenting solutions using appropriate diagrams and tools
• Demonstrated mentorship mentality, looking for opportunities to mentor and lead large-scope projects and initiatives across multiple teams
• A leader that fuels the creativity of the teams around them
• Enables an inclusive culture that recognizes a diverse group of backgrounds, points of view, and cultural histories to encourage innovation and belonging
• Highly developed curiosity and love to take the initiative to dive in, learn, ask questions, and resolve the next steps

Preferred Qualifications 

• Domain expertise in Ticketing/Entitlement Management systems
• Experience working in a hospitality or travel industry
• Advanced knowledge of systems applications and hardware, server architecture, operating platforms, NAS/SAN technologies, and internet and web applications.
• Proven experience with Cloud platforms
• Experience/familiarity with Node JS, MicroServices Architecture, Python, Relational Database Non-SQL (e.g. MongoDB), Kubernetes, Consul/Vault, Flutter, mobile development, hybrid or mobile hybrid experience

Required Education

• Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Education

• Master’s degree in Computer Science, Information Technology, or related field

The hiring range for this position in Anaheim is $164,500.00 to $ 205,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.