Disney Store- Store Manager

Job ID 10094036 Location Tulalip, Washington, United States Business Disney Store Date posted Aug. 02, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

About the Role & Team

At Disney Consumer Products, we inspire imagination around the world and are committed to creating happiness for families and fans by bringing captivating, inspiring, and inclusive products into their daily lives. From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations around the world.

The Store Manager leads all aspects of and participates in the day-to-day operations of the Store ensuring that our Guests have “The Best Retail Experience in the World”! This is done through consistent and outstanding Guest Experience, development of the Cast and Store Leadership Team, maintenance of Store visual standards, and compliance with established policies and procedures.

The Store Manager will report to the Outlet Stores Senior Manager.

This is a full-time position.

What You Will Do

Support the Disney Store Mission of “Creating Magical Moments for Guests of all Ages” through inspiring communication, integrity, and passion for the Brand
Serve as Leader on Duty to coach and empower Cast Members while upholding an environment that builds exceptional Guest Experiences. This is accomplished through Guest Engagement, and building an emotional connection to the brand while participating in initiatives that give back to the community.
Handle projects, processes, and resources to produce desired outcomes, and drive the recruitment, retention, and development strategies.
Strengthen others through consistent mentoring while giving and receiving feedback to better drive the efficiency and morale of the team.
Develop strategy and help translate it into specific priorities, objectives, and action plans while understanding appropriate metrics to assess business performance such as Sales Equations (sales and Key Performance Indicators) and Controllable Expenses (shrink and payroll).
Partner with Leadership to ensure the Store is opened and closed in compliance with company policy and uphold all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct while ensuring safety is a number one priority.

Required Qualifications & Skills

At least 3 years of experience in specialty retail in a leadership role
Excellent interpersonal and communication skills
Proven track record to develop and lead a team that gets results and the ability to build and sustain a positive work environment and culture.
The job may require lifting boxes that weigh up to 40 lbs. and climbing a ladder
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts
Must maintain a professional appearance and carry out Disney Store guidelines

Education

High School Diploma or equivalent

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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The hiring range for this position in Tulalip, WA is $64,800 to $89,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Store:

Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Store USA, LLC, which is part of a business we call Disney Store.

Disney Store USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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