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The magic starts with you: Disney Cruise Line

Shipwide Production Supervisor (Fixed Term)

Job ID 10119054 Location Toronto, Canada Business Disney Cruise Line Date posted Apr. 22, 2025

BENEFITS AND PERKS

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

  • HEALTH INSURANCE & WELLBEING

    Affordable health insurance options, such as medical, dental and vision coverage, may be available for full-time positions.

  • WEEKLY PAY

    Employees are paid on a weekly basis. Direct Deposit is an available option.

  • PAID TIME OFF

    Vacation and sick leave are available for full-time positions. Vacation and personal holidays are accrued based on length of service, position and hours worked.

  • RETIREMENT PROGRAMS

    Retirement plans may be available for full-time and part-time positions.

  • EXCLUSIVE DISCOUNTS

    Discounts are available at select hotels, dining, merchandise and recreation locations.

  • CAREER DEVELOPMENT

    We support growth and development for all our employees & cast through online learning tools and programs designed to foster inclusion.

Learn More About Our Benefits
Danielle at the office, wearing office attire and smiling
"Working for Disney Cruise Line is a great way to gain skills and knowledge in the cruise industry and grow your career within The Walt Disney Company."

Danielle, Recruiter

Job Summary:

Disney Cruise Line (DCL), a division of The Walt Disney Company, operates a six-ship fleet of premium class cruise liners and is the industry leader in family vacations at sea. DCL Entertainment (Toronto) is a subsidiary of The Walt Disney Company Canada and serves as the rehearsal headquarters for DCL’s award-winning theatrical productions. Within a state-of-the-art entertainment rehearsal facility, DCL’s production teams pride themselves on creating memorable family entertainment that is both enchanting and magical – delighting the young and young at heart with legendary Disney storytelling.

Based in Toronto, Ontario, Canada and reporting to the Production Manager, the Production Supervisor will be responsible for organizing, coordinating, operating and scheduling of all rehearsals for multiple casts.

Responsibilities:

  • Creates and maintains daily rehearsal, fittings and crossover schedules - partnering with shoreside and shipboard teams.
  • Manages all in studio rehearsals and breaks keeping room focused and on schedule.
  • Manages Contract Riders for designated cast.
  • Conducts meetings, presentations, reviews, briefs with cast leadership teams regarding creative, technical and operational procedures.
  • Partners with Resident Director and Creative Team in identifying the cast leadership team.
  • Conducts informational meetings with cast regarding shipboard procedures.
  • Timely communication of informational updates.
  • Manages scripts, scores and music changes.
  • Maintains and updates “rehearsal/calling script” for each show with all the technical cues, including notes on lighting, sound, props, scenic, and special effects as well as blocking and production notes.
  • Responsible for managing all rehearsal props, set pieces and overall organization of studios.
  • Reports and monitors the Cast re compliance for Company policies and performance expectations.
  • Ensures positive and productive interactions exist amongst cast.
  • Deliver or ensure delivery of all HR related courses.
  • Ensures rehearsal space is set for all rehearsals.
  • Responsible for the coordination of all stunt rehearsals & logistics.
  • Required to travel to the ship for technical rehearsals and or run of show for 2 – 3 weeks at a time.
  • Agreeable to all maritime sailing and seafarer guidelines, requirements and regulations, including the possibility of sailing onboard the DCL ships with status as “crew" and assigned to the crew manifest.

Qualifications:

  • Post-Secondary education or equivalent experience in entertainment stage management or production / theatre related position.
  • 4+ years’ experience in an entertainment management/production support role.
  • Stage Management experience and proven experience with calling automation cues; including scenic, lifts, performer flying, pyro, follow spots, and audio (show control) are required.
  • Excellent communication, organizational and interpersonal skills.
  • Ability to assess and manage competing and changing priorities in a fast-paced environment.
  • Self-motivated and capable of working both independently and as part of a team.
  • Computer proficiency – Excel, Word, Outlook and Keynote. (nice to have but not necessary)
  • Demonstrated scheduling, management and leadership skills.
  • Musical Theatre experience considered an asset.
  • Experience and understanding of Disney Character & Theatrical operations considered an asset.
  • Able to work with a flexible and fluid production schedule including weekends and long days during busy periods. 

Our Company proudly provides equal employment opportunity for all employees and applicants.  We welcome and encourage applications from persons with disabilities.  Accommodations are available upon request for candidates taking part in any aspect of the selection process.  Accommodations are available upon request for candidates taking part in any aspect of the selection process.

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About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard our growing fleet of ships and Disney’s island destinations in The Bahamas, our exceptional crew and cast members provide legendary Disney service and enchanting entertainment to our guests that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company (Canada) Ltd., which is part of a business we call Disney Cruise Line.

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  • Company Values

    Our values are our guiding beliefs and principles that serve as the foundation for everything we do including how we lead and care for our people across the globe. At Disney, we have integrity and do what we say. At our core, we are a creative company that is driven by our boundless imagination. We collaborate with each other because we know that together we are better and we contribute to our community because we care. And all of this is possible because we are inclusive and welcoming to everyone.

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  • Diversity, Equity, and Inclusion

    At Disney, we are committed to creating a better world. A world of belonging where each person feels seen, heard, and understood. A world filled with hope and promise.

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  • Citizenship and VoluntEARS

    Through charitable grants and collaborations, we strive to increase access to the entertainment industry, including nurturing future generations of diverse storytellers and innovators.

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  • Our Benefits

    Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

    Learn more 

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