Specialist, Sales Planning and Development

Job ID 10072659 Location Singapore, Singapore Business Disney Cruise Line Date posted Jul. 12, 2024

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

About Disney Cruise Line:
Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of five ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish — and three more ships planned. One of these ships will exclusively homeport in Singapore for at least five years beginning in 2025, marking the cruise line’s debut in Southeast Asia.

GENERAL DESCRIPTION OF BUSINESS AND POSITION
Our businesses are genuinely diverse and dynamic. The range of work is impressive and challenging. Add to that the tremendous geographical coverage of this region and you have a role which is truly varied. In view of Southeast Asia’s growth, we are now seeking a Specialist, Sales Planning and Development to support the sales team for Disney Cruise Line.

This position requires effective coordination with the Sales Team and integration with various internal business units to guarantee a unified marketing and sales strategy within the region. Excellence in this role is characterized by a results-driven approach, established relationship-building and persuasion abilities, quick learning capacity, and the competence to excel in a dynamic, high-velocity setting, enabling the management of intricate launches on expedited schedules.

Ideal candidates will be vigorous, proactive self-starters with a background in the large-scale travel industry. They must excel in team settings and demonstrate a strong aptitude for collaborative work.

FOCUS

Support sales product development by aiding in the creation of comprehensive fulfillment and logistics plans, as well as communication materials, with a focus on products channeled through third-party distributors of greater complexity.
Oversee group business activities within the Sales Team, including the establishment of group profiles in sales systems and the generation of group contracts.
Collaborate with wholesalers and travel agents to ensure prompt and efficient follow-up on group inquiries.
Provide assistance to the Sales team in the compilation of sales reports, the execution of ad hoc projects, and the organization of trade events.
Work in tandem with the Group Coordinator to facilitate the seamless transition of groups, guaranteeing that all specific group requirements are meticulously documented and addressed.
Ad hoc projects to be assigned.

COMPETENCIES

Minimum 3-5 years of experience in a travel industry sales support role.
Previous work experience in large scale travel operation
Significant experience in managing complex projects in a fast-paced environment reliant upon successful collaboration and integration of key stakeholders.
Knowledge of all facets travels industry sales, including traditional travel trade knowledge in ecommerce and online travel development.
Experience in establishing sales distribution, managing key partners and driving results.
Excellent written and verbal communication skills
Travel Industry experience required.

REQUIRED EDUCATION

Bachelor’s Degree or equivalent

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of five ships – the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish – and Disney’s private island paradise in the Bahamas - Castaway Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company (Southeast Asia), which is part of a business we call Disney Cruise Line.

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