Deputy Business Development Manager, HKDL - Indonesia

Job ID 10118008 Location Singapore, Singapore Business Hong Kong Disneyland Resort Date posted Apr. 08, 2025

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BENEFITS AND PERKS

Hong Kong Disneyland offers extensive benefits and perks to our cast members.

FRONTLINE TRANSPORTATION SUBSIDY
FRONTLINE DUTY MEAL SUBSIDY
OVERTIME & OVERNIGHT SHIFT PREMIUM
FULL-TIME YEAR-END DISCRETIONARY BONUS
CAST MEMBER DISCOUNTS (MERCHANDISE, FOOD & BEVERAGE, HOTELS)
COMPLIMENTARY PARK ADMISSION

"Working in the most magical place is so much fun!"

Timmy, Merchandise Host

Job Summary:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

We are looking for a Deputy Business Development Manager to join the Hong Kong Disneyland (HKDL)'s Sales, Business Development and Distribution Marketing team based in Singapore, covering Indonesia region.

Responsibilities:

Manage a business development cast and support the Business Development Manager to achieve the stated KPI(s) including admission, room night, trade marketing activities as well as other related indicators for Indonesia markets
Take a supportive role in facilitate sales & marketing initiatives’ activation / execution across SEA markets
Establish solid in-market trade network, to identify market specific consumer and travel trade trends and support the Business Development Manager in the formulation of locally relevant distribution strategies
With extensive market insights, this role is required to develop, plan, and launch market relevant trade marketing programs to drive attendance and room night conversions.
Besides traditional travel trade, this role should be knowledgeable in online travel developments and able to tap into this growing trend to launch specific promotional activities leveraging on relevant OTA partners
Ability to negotiate and work with other 3rd party partners to launch promotion programs leveraging on resources from partners
Achieve or exceed the agreed goals of admission (theme park) and room night (3 hotels) from the respective region. Create market presence in different trade channels, formulate business development initiatives which contribute to the bottom-line and review timely on the distribution efficiency of existing account portfolio.
Support and work with Business Development Manager on all managerial issues related to the office.
Execute all agreed sales tactics and trade marketing programs (training and education included) for ensuring maximum efficiency on resources spent.
Prepare reports, updated account information, trade and competitors’ intelligence to Senior International Business Development Director.
Ability to identify market segment, develop products for specific channels (i.e. B2B / B2C / offline trade / OTA / eCommerce / Social & 3rd party) and derive appropriate marketing tactics to promote specific products
Deal with scarce resources allocation, balancing cost and benefit between the company and travel agents, motivating the trade in a sustainable manner with the ultimate goal of delivering results that is in line with the expectation.
To evaluate performance and qualification of wholesalers, allocation and utilization of co-op marketing budget, application of sales products in various distribution channels

Requirements:

8-10 years' experience in travel trade operation
Fluent in both verbal and written English and Bahasa Indonesia
Business acumen to identify potential area for business growth and hence prioritization on his/her job focuses
Possess certain trade network in the responsible catchment area to add value to both the team and company
Outstanding negotiation skills are needed to manage a portfolio of trade accounts in a particular catchment area
Able to work in a high pressure and business result-oriented environment
High level of interpersonal skills is required to bridge internal parties and build sustainable relationship with external parties

Education Qualification:

Bachelor's degree in a relevant field

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company (Southeast Asia), which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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