Domestic Disney+ Subscriber Planning Manager

Job ID 10099351 Location New York, New York, United States Business Disney Entertainment Date posted Sep. 05, 2024

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

Department/Group Overview:

The Walt Disney Company's Disney Entertainment (DE) group includes the company’s full portfolio of entertainment media and content business globally, including streaming (Disney+, Hulu, ESPN+, and Hotstar).

Disney Entertainment (DE) Subscriber Planning is a highly visible team of professionals with backgrounds in consulting, investment banking, private equity, media & entertainment, and technology who serve as in-house advisers to the Direct-to-Consumer’s executive leadership and own the subscriber & engagement growth planning and reporting. The team’s activities and accomplishments have contributed to the rapid growth and success of the Direct-to-Consumer business.

Job Summary:

Disney is seeking a Manager that will play a key role in supporting the direct-to-consumer business, passionate about Disney+ US and Canada. They will lead the subscriber business planning process for both standalone Disney+ and Bundle, identifying some of the key business issues, providing solutions, and evaluating pivotal initiatives. This is inclusive of but not limited to: modeling subscriber growth, developing and supervising metrics to drive execution and operational improvement, identifying new business and product opportunities, assessing partnerships and deal structures, and more. They will also be responsible for initiating and maintaining alignment with other DTC teams including Hulu subs planning, revenue planning, and others.

The right person for this role has phenomenal problem solving and analytical skills paired with outstanding strategic and conceptual thinking. The person is an excellent communicator, sets a high bar for themselves, and has a track record of success when partnering with key business operators. A successful candidate will be able to confidently navigate a constantly evolving, dynamic environment and seek opportunities to drive efficient processes and challenge the status quo. The pace and cadence for change at DTC necessitates an ability to manage multiple projects, collaborate with multiple team members, and roll up sleeves to support this important segment of the Disney business.

Responsibilities and Duties of the Role:

Lead the subscriber business planning process for the Disney+ domestic business, with a full understanding and justification of key underlying subscription metrics based on in depth trending analysis and assessment of future initiatives. You will predict how subscribers will be impacted by internal factors (content, product, etc.) and external factors (macroeconomics, competitors, etc.). You will work closely with centralized DTC teams such as marketing, product, and data to incorporate the latest initiatives and trends to improve model accuracy. You will provide ongoing support and communication to partner teams such as Hulu subscriber planning, revenue planning, and ad sales planning who rely on the Disney+/Bundle subscriber models and data.
Maintain a strong understanding of operating performance (e.g. KPIs, subscribers), major deals and transactions, issues and challenges facing the businesses, and relevant trends in the streaming business. Develop impactful, compelling presentation materials (decks, notes, write-ups, backup materials, etc.) that effectively communicates subscriber projections, drivers, business performance, and risks & opportunities to leadership. The proximity and exposure to senior executives also leads to a fast pace, high stakes' environment with high workload and irregular working hours (including nights and weekends)
Provide strategic mentorship and recommendations for new cases and initiatives, including special promotions, price changes, product launches, local content, and the launch of Disney services in new countries. You will quantify any business issue with minimal mentorship and analyze large amounts of subscriber data from previous similar events at DTC. Most of the work requires sophisticated analytical interpretation, paired with a strategic view on market developments, consumer behavior, and the Disney+ product/content. You will work with the strategy team to interpret conjoint results or explore market research reports to accurately conduct the analysis and provide sound recommendations
Work with the platform distribution team to understand and build both future and existing partnerships into subscriber forecast model. Support structuring of partnership deals with the goal of improving net DTC subscriber growth and operating income, while minimizing cannibalization of retail subscribers and time deal launch dates in line with capital market expectations.

Required Education, Experience/Skills/Training:

Minimum four years of professional work experience in media, tech, strategy, business planning, management consulting, or investment banking/private equity
Bachelor’s degree from a top-tier school with a major in Finance, Economics or similar subject area with an analytical bias
Significant analytical and modeling experience including ingesting and analyzing data in order to drive decision-making
Strong verbal and written communication skills (including PowerPoint) and ability to simplify sophisticated matters for an executive audience
Ability to work cross functionally in a team environment, managing many collaborators and building relationships throughout the company
Extremely organized with the ability to prioritize activities, manage timelines, and deal effectively with pressure
Self-motivated and comfortable working without mentorship, in a fast-growing environment with multiple partners
A passion for the media industry and content as well as a natural curiosity
Familiarity with working in or with global, large organizations is a plus

Benefits:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

The hiring range for this position in New York is $125,800.00 to $172,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment:

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Entertainment.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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