Hotel/Park Restaurant Server Full Time

Job ID 1170576BR Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted May 13, 2025

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BENEFITS AND PERKS

Hong Kong Disneyland offers extensive benefits and perks to our cast members.

FRONTLINE TRANSPORTATION SUBSIDY
FRONTLINE DUTY MEAL SUBSIDY
OVERTIME & OVERNIGHT SHIFT PREMIUM
FULL-TIME YEAR-END DISCRETIONARY BONUS
CAST MEMBER DISCOUNTS (MERCHANDISE, FOOD & BEVERAGE, HOTELS)
COMPLIMENTARY PARK ADMISSION

"Working in the most magical place is so much fun!"

Timmy, Merchandise Host

Job Summary:

Cast members working in Food & Beverage provide Guests with quality services and memorable dining experiences supporting all restaurants & outdoor vending carts across Hong Kong Disneyland Resort.

Responsibilities:

Operate the POS system and handle cash transactions accurately.
Follow proper food handling and hygiene guidelines to keep food safe and maintain quality.
Keep the workstation clean, tidy, and organized.
Manage the queuing area to ensure smooth Guest flow.
Address Guest inquiries in a professional and friendly manner.
Assist the Manager with daily operational tasks.

Restaurant Server encompasses several fields. Beyond above duties, applicants will be assigned to specific positions listed below based on operational needs and response for:

Quick Service Restaurant:

Introduce menu options, take orders, and fulfill them efficiently.
Perform busser duties, including clearing and resetting tables and carrying tableware to the kitchen.
Handle stock replenishment as needed.

Outdoor Vending Cart:

Introduce menu options, take orders, and fulfill them efficiently.
Prepare simple food snacks with proper garnishing.
Manage stock replenishment, including manual stock transportation.
Communicate with the office team for cashier replenishment needs.

Table Service Restaurant:

Set up tables and assist with table arrangements.
Perform receptionist duties, including seating guests at their tables.
Present menu and provide detailed menu information.
Understand guests’ needs and dine preferences and make recommendations.
Take orders, serve food and beverages, and handle dietary requests.
Work at different dining locations across the Resort based on operational needs.

Basic Qualifications:

Full-time availability is required. Roster will be scheduled according to operation needs, including weekends, holidays, and evenings.
Must be at least 18 years of age.
Proficiency in either English, Cantonese, or Mandarin.
Willing to work at various locations within the resort, including outdoor areas.
Comfortable with standing for long periods and lifting heavy items when needed.
Good guest service mindset, independent and a team player with good communication skills.
Able to work in a fast-paced environment and multitasking.

Preferred Qualifications:

F5 or Diploma in Hospitality or Tourism management.
Relevant working experience in hotel or in similar capacity.
Previous cashier experience.
Candidates with more experience will be considered for higher positions.
Ability to speak and read in English, Cantonese and Mandarin. Good command in other languages is an advantage.

Additional Information:

Schedule Availability
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company.

Submitting Your Application
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Keyword: hkdlaug,fixedshift,bazaarjob,ncs

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hongkong International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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