Entertainment Technician - Full Time

Job ID 1026804BR Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Sep. 11, 2024

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BENEFITS AND PERKS

Hong Kong Disneyland offers extensive benefits and perks to our cast members.

FRONTLINE TRANSPORTATION SUBSIDY
FRONTLINE DUTY MEAL SUBSIDY
OVERTIME & OVERNIGHT SHIFT PREMIUM
FULL-TIME YEAR-END DISCRETIONARY BONUS
CAST MEMBER DISCOUNTS (MERCHANDISE, FOOD & BEVERAGE, HOTELS)
COMPLIMENTARY PARK ADMISSION

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities. Interested in a career with a difference? Join us now!

Responsibilities:

Entertainment Technician (Electronics / Props & Puppets / Stage / Lighting & Rigging / Laser Effects / Show Control / Pyro & Special Effects / Warehouse) supports the daily technical operation and maintenance of different shows and events at Hong Kong Disneyland. Each position has a specific focus within the technical team depending on experience.

Repair & Maintenance Workshop, Electronic

Responsible for workbench/component level repairs and service on an array of Entertainment technical equipment, including but not limited to Lighting, Audio, Video, Show Control Systems, Effects, Props and communication systems
Familiar on professional audio, video, lighting equipment, Windows/Linux/Mac OS and networking

Props & Puppets Repair & Maintenance

Responsible for Props, Puppets, Scenery and Parade Floats touch-up, repairs and maintenance to maintain artistic show quality
Carry out daily & preventative maintenance, repairs on parade float, theatre scenic, show props and show puppets
Familiar on fiberglass repair, Stage wood surface paintwork, colour pantones

Parkwide Events / Theater (Stage Technical)

Responsible for Live Entertainment technical show operations & maintenance, equipment preparation, setup, programming, rehearsals and strike throughout the daily operation
Able to operate, program, troubleshoot and maintain equipment for theatrical and live entertainment venues, including but not limited to Lighting, Audio, Video, Props, LED Wall, Stage Decks and Stage Effects equipment
Construct, install and troubleshoot a new production or event during seasonal offerings or special events

Lighting & Rigging

Responsible for Live Entertainment technical show operations, maintenance, equipment preparation, setup, programming, rehearsals, strike throughout the daily operation
Able to operate the show operation equipment, including but not limited to Lighting Consoles, Nodes, Network any overhead rigging equipment such as Lighting Fixtures, Truss system, cabling, Chain Hoists and Stage Decks
Responsible for conducting inspections on Rigging Systems; setting up, programing and designing on Lighting Consoles
Be the subject-matter-expert for knots, anchor points, chain hoists attachment pieces, bolts & clamps

Laser Effects

Under supervision to setup and test the Laser system to meet with the show specifications
Set-up and align the Laser angle according to the show procedure
Perform preventative maintenance on equipment and maintain the show quality standards
Maintain daily record of the laser system, & observe the laser beam direction and determine the laser safety during show

Show Control

Be the subject-matter-expert on programming, maintenance and fault finding of all Show Control Systems, especially Lighting and Laser System
Responsible for installation, set-up, operation and maintenance of all show control systems and equipment
Responsible to program and operate the video mapping server system, video projection and mapping systems

Pyro & Special Effects

Responsible for Live Entertainment technical show operations, involving physical lifting and equipment prep, loading, setup & strike throughout the daily operation.
Able to load & unload the pyrotechnic products and equipment according to company safety standard and local code of practice, & handle the install, discharge and live or miss-fired pyrotechnic products.
Understand the Pyro control signal path and the network system.

Warehouse

Handle check-in and check-out for all entertainment equipment, including equipment packing and loading
Conduct and document all preventative maintenance on entertainment equipment and facilities
Conduct regular inventory checks and prepare various tracking reports for Management

Candidates with more experience will be considered for higher level positions.

Basic Qualifications:

Secondary school or above
Minimum of 1 year working experience in backstage of theater or live Entertainment operations/entertainment equipment management
Able to handle a physically demanding role that requires frequent lifting, climbing, squatting, working at heights and prolonged standing
Willingness to work in a high-volume, fast-paced, guest-service oriented environment
Willingness to work on shift with occasional overnight shifts

Preferred Qualifications:

Associate’s degree holder or equivalent work experience.
Driving license holder (Class 1 & 2) is an advantage.
Holder of a valid First Aid Certificate Course is an advantage/ Special Effects Operator (Stream B) is an advantage.
Registration of Electrical Worker/Holder of Safety Training Certificate is an advantage.

#hkdltechnician

Additional Information:

SCHEDULE AVAILABILITY

Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

SUBMITTING YOUR APPLICATION

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hongkong International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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