Server Assistant/Busser (Makahiki)-Full Time, $16.25/Hour + Gratuities

Job ID 1221358BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Sep. 05, 2024

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*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs.

Responsibilities:

Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area
Responsible for welcoming and interacting with Guests in a positive and friendly manner
Delivers orders using designated pivot points
Checks receipts and assembles the order for the Guest
Has good judgment of food quality and production, understands the impact of spoilage
Ensures that the food presentation is fresh and up to quality standards
Replenishes food and other serving items on the serving line as necessary
Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
May pre-bus tables or seat guests
May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
Replenishes supply of clean linens, silverware, glassware and dishes in dining room
Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room
Makes coffee and fills fruit juice dispensers
Cleans floors
Assembles food order to be taken to the dining room

Basic Qualifications:

Excellent Hospitality skills
Ability to multi task and work in a very fast paced environment
Speed, accuracy and efficiency are required and ability to work well under pressure
Demonstrated ability to own and resolve guest situations
Self-directed (can complete tasks with minimal supervision)
Willing to follow instructions & take direction
Flexible/adaptable
Supportive of other cast working on your team
Can complete repetitious tasks while maintaining quality
Strong verbal communication skills
Willing to work outdoors even in inclement weather
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:

Previous restaurant experience; understanding of full service environment
Previous fine dining/table service experience preferred
Knowledge of Hawaiian/Japanese language preferred
Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information:

SCHEDULE AVAILABILTY
This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

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Keyword: AULANI CASTING, AULANICASTING

The pay rate for this role in Hawaii is $16.25 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Kapolei, HI

Located on the southwestern corner of the island of Oʻahu, Kapolei is a modern hub for Hawaiians looking for urban amenities without the level of busyness the state’s capital, Honolulu, can attract.