Sr QA Analyst

Job ID 10106851 Location Glendale, California, United States / New York, New York, United States / Santa Monica, California, United States Business Disney Entertainment & ESPN Technology Date posted Nov. 21, 2024

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Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Media Engineering is an innovative organization that is passionate about providing the best possible video playback experience, art, and metadata to customers worldwide, powered by exceptional technology. This work requires streamlining and repurposing technology across different business and distribution channels – including streaming, linear, and theatrical – so that technology can ebb and flow across the needs of the business.

As part of the Broadcast & Content Services team, we are proud to be responsible for linear, video-on-demand (VOD), and non-linear delivery (NLD) media workflows delivering thousands of Disney-owned Sports, General Entertainment, and News assets daily to service providers (MVPDs, vMVPDs, SVOD) worldwide, including Disney streaming services.

This team manages supply chains for long-form, short-form, and creative/promo content for ESPN, Disney Cables, Freeform, FX Channels, National Geographic Channels, ABC, ABC Owned and Affiliated Digital feeds, ABC National Feeds and ABC News Live Hybrid.

It is an incredibly complex ecosystem that requires us to manage an intricate integration platform for media asset ingest, transformation, normalization, packaging, scheduling, and global distribution to downstream content providers in the exact format they expect for their play-out. That represents several hundred thousand hours and several million files processed every year.

This role will join the Broadcast & Content Services organization as the senior engineer of the team which develops, operates, and maintains media workflows supporting media supply chains for US domestic networks and studios owned by TWDC. We seek an individual who can develop and execute test plans, manage QA resources, and is comfortable in cross-functional interactions with teams in charge of the other parts of the media supply chain.

Responsibilities:

Plan the QA teamwork and assignments.
Test scripting and execution based on functional specifications.
Hands-On participation in the functional and regression testing for applications such as (but not limited to) Mediator, MediaHub, BPM, SDVI.
Coordination with engineering on testing requirements and issues solving.
Working with the vendor development team to report and verify bugs.
Define test scope for each testing cycle.
Working with QA team members offshore.
Using Jira for defect tracking and test execution.
End to End testing for workflows that span across multiple applications.
Working with Jira for defect tracking internally (with Operative development departments).
Documenting test cases for new functionalities.
Demo and train offshore QA members when new functionalities are implemented.

Basic Qualifications:

5+ years of relevant experience in a similar role
Bachelor’s degree, and/or equivalent work experience
Deep expertise of Media Workflows and Media Supply Chain, including broadcast/VOD playout systems.
Highly proficient with Media Asset Management systems and workflow orchestrators such as Evertz Mediator and Signiant’s Reach Engine.
Experience with 3rd party vendor solutions from Telestream, Imagine, SDVI, Evertz, Signiant, and Aspera.
Deep knowledge of broadcast and VOD standards.
Preferred expertise with internal Disney tools such as Media Hub.
Excellent verbal and written communicator, able to interact with leadership and business partners daily.

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Responsibilities:

Plan the QA teamwork and assignments.
Test scripting and execution based on functional specifications.
Hands-On participation in the functional and regression testing for applications such as (but not limited to) Mediator, MediaHub, BPM, SDVI.
Coordination with engineering on testing requirements and issues solving.
Working with the vendor development team to report and verify bugs.
Define test scope for each testing cycle.
Working with QA team members offshore.
Using Jira for defect tracking and test execution.
End to End testing for workflows that span across multiple applications.
Working with Jira for defect tracking internally (with Operative development departments).
Documenting test cases for new functionalities.
Demo and train offshore QA members when new functionalities are implemented.

Basic Qualifications:

5+ years of relevant experience in a similar role
Bachelor’s degree, and/or equivalent work experience
Deep expertise of Media Workflows and Media Supply Chain, including broadcast/VOD playout systems.
Highly proficient with Media Asset Management systems and workflow orchestrators such as Evertz Mediator and Signiant’s Reach Engine.
Experience with 3rd party vendor solutions from Telestream, Imagine, SDVI, Evertz, Signiant, and Aspera.
Deep knowledge of broadcast and VOD standards.
Preferred expertise with internal Disney tools such as Media Hub.
Excellent verbal and written communicator, able to interact with leadership and business partners daily.

The hiring range for this position in New York, NY is $99,900.00 to $133,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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