Mgr Technical Program Management

Job ID 10098361 Location Glendale, California, United States / Bristol, Connecticut, United States / New York, New York, United States / Seattle, Washington, United States Business Disney Entertainment & ESPN Technology Date posted Sep. 05, 2024

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Business Operations is the glue of DE&E Technology, with a relentless focus on connecting all the pieces of the business. All the components that make up the organization – engineering, product, design, operations, support and more – come together and move the business forward with oversight, effective prioritization, and guidance. This team synthesizes information from across the business to ensure leaders are armed with all the necessary data before making strategic and financial decisions. From forecasting, funding, tracking, and reporting on projects, to ways of working, and resource management, Business Operations has visibility and input into all aspects of the team.

Job Summary:

Within the Business Operations organization the Manager, Technical Program Management will lead teams through the development, rollout and adoption of several programs that extend the functionality of services across Disney+, Hulu, ESPN+ and Star+. You will partner with teams across the organization to coordinate on cross-team initiatives that deliver on business goals & objectives. If you are someone who enjoys entertainment, collaborating, mentoring, and leading teams, then this is an excellent role for you.

Responsibilities and Duties of the Role:

Developing project plans and drive end-to-end execution and delivery of multiple programs across multiple teams and ensure all dependencies are understood while keeping the business partners informed on our progress.
Working with engineering, product management, and cross-functional leaders to align on the roadmap, vision and strategy for the organization.
Influencing direction and driving alignment to help reduce complexity across the commerce teams.
Leading, developing and strengthening the team through mentoring, hiring and by implementing organizational structure that enables the team to scale and operate efficiently.
Partnering with engineering to ensure what is developed has the right balance of cost vs benefit, is highly scalable and meets the business goals, objectives and customer needs.
Display initiative, take a proactive approach, and can start the conversation.
Negotiate with skill and can identify a solution path for various competing requirements or stakeholder preferences.
Learns quickly and enthusiastically, particularly about technical systems and issues.
Constantly evaluating process and seeking for ways to improve at every iteration.

Required Education, Experience/Skills/Training:

Minimum Qualifications:

B.S in Computer Science or a related technical field, or equivalent experience
8+ years of relevant experience
4+ years of staff management experience, mentoring staff into leadership roles and drive teams in the delivery of technical programs and projects from inception to release
Proven track record with Agile project management in a hands-on role as a Program Manager, Project Manager, or Scrum Master for software development teams
Knowledge of servant leadership, conflict resolution, and continual improvement
Analytical and problem-solving experience with large-scale systems
Technical knowledge of architecture and development practices
Strong partner and communicator with the ability to articulate the team vision and technical concepts to multi-functional partners
Ability to make decisions in ambiguous situations in a fast-paced environment with evolving business needs

Preferred Qualifications:

CSM / CSP Certification preferred.
Experience in streaming media software and digital technology.
Experience with frontend, backend systems, machine learning, and personalization a plus.
Have some technical proficiency demonstrated in any number of ways, ex. coding skills, quality assurance experience or technical writing background or similar.

The hiring range for this position in Glendale, CA is $149,300.00 to $200,200.00 per year and in New York, NY is $156,300.00 to $209,600.00 per year and in Seattle, WA is $156,300.00 to $209,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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