Sr. Manager – Creative Design, Disney Store, North America

Job ID 10115681 Location Celebration, Florida, United States Business Disney Experiences Date posted Apr. 07, 2025

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Job Summary:

Be Part of the Story at The Walt Disney Company as the Sr. Manager, Creative Design for Disney Store! This exciting role will be responsible for leading execution of all brand assets across Disney Store digital touchpoints, inclusive of web, mobile app, and other print, and experiential products, for the North America region. They will work in close collaboration with their EMEA Sr. Creative Design Manager peer, ensuring minimum redundancies, holistic global brand execution, imagery standards, and team growth opportunities. They will also manage large-scale, high-profile marketing beats, collaborating with partners across the business. They will be the primary lead for creative inspiration and innovation with our NA design team, ensuring we are delivering best-in-class, on-trend, retail brand creative.

This role reports to the Director, Creative, Shop Disney.

This is a Full-Time role.

A portfolio submission is required with your application. Please highlight your creative experience with ecommerce, cross-channel marketing assets, and physical retail execution.

What You Will Do:

Lead a team of designers and collaborates with regional Sr. Design Manager peer(s) to produce best-in-class brand creative that brings our global brand creative principles to life
Evolve brand style guidelines across all Disney Store NA touchpoints
Own style direction for Global Marketing campaigns and initiatives
Implement mobile-first design and imagery best practices in digital channels
Drive innovation in our organic and paid campaigns for Pinterest, Facebook, Twitter, and Instagram, partnering on building out strategy
Deliver design solutions that highlight features and benefits of our product to create Disney difference within the marketplace
Work closely with Site Merchandisers, Marketing, UX/UI, and CE partners to produce best-in-class digital platforms that connect with customers for an inspiring and seamless shopping experience
Work closely with project manager to adhere to timelines for all relevant projects and initiatives and identify development opportunities for designers
Provide inspirational examples from the marketplace to drive team innovation and thought leadership, regularly pitching our business partners new ideas to test into related to our business opportunities
Mentor emerging design skills as needed while leading by example through execution of high-visibility marketing campaigns
Owns team organizational design, regularly assessing capacity and skill needs and recommending team optimizations to CD and Sr Creative Ops Manager
Drive toward holistic global brand design execution (with regional nuances where needed), with an eye toward reducing team duplication and increasing efficiencies
Lead concepting and/or design for highest-viz new business opportunities and redesigns (examples: loyalty program, Holiday, retail packaging)

Required Qualifications and Skills:

Experience leading creative design for a major North American Retailer, with ecommerce experience as well as brick & mortar
Experience designing for ecomm channels - app, desktop, and mobile best practices
Proficiency in Adobe Creative Suite
7+ years relevant industry experience managing a design team of 5

Team player and business partner to all cross-functional teams: Paid and Organic social media, site, PR, Synergy, and Marketing.
Art direction and imagery best practices experience
Excellent design skills and elevated aesthetic, demonstrating a refined approach to the balance of imagery, negative space, and typography
Ability to manage a heavy workload, prioritize multiple projects
Ability to work well under pressure of deadlines in a fast-paced, changing environment
Comfortable executing while managing
Maintain a professional and positive attitude
Excellent interpersonal and communication skills
Thought leader who seeks to drive innovation and creative solutions to business challenges
Empathetic and nurturing design mentor
Passionate about design in the retail space

Preferred:

Familiarity with Disney, Pixar, Marvel, Star Wars, Nat Geo characters and stories
Familiarity with the Disney brand, Park attractions, and history
Knowledge of HTML and animation platforms a plus

Education:

Bachelor’s Degree or equivalent experience

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Consumer Prod & Interactive Media, which is part of a business we call Disney Experiences.

Disney Consumer Prod & Interactive Media is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

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The Next Chapter

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.