Marine, Ports and Itinerary Planning Manager

Job ID 10111806 Location Celebration, Florida, United States Business Disney Cruise Line Date posted Feb. 24, 2025

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Job Summary:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. We are looking for an experienced Marine Operations professional with a Chief Officer Certificate of Competency to join us at this exciting time for Disney with SIX fabulous ships at sea and more coming.

Under the oversight of the Manager of Marine Operations, Ports and Itinerary Planning, this position oversees and optimizes the operational efficiency of Disney Cruise Line®. itinerary planning and port operations. Responsible for development, monitoring of a consistent implementation of the itineraries to meet the company’s goals and then managing the itinerary planning process to bring them to fruition and ready for execution.

This is a new, permanent opportunity to join our Disney Cruise Line team in Orlando, Florida.

Responsibilities

Leads the development and implementation of comprehensive itinerary plans, taking in consideration factors such as vessel capabilities, customer demands, fuel efficiency, and port availability and optimize said itineraries to be the most cost efficient possible.
Develops plans to optimize the planned itineraries to be the most cost effective and efficient as possible based on the Carbon Intensity Indicator ARCI policies.
Manage global maritime port operations & port services including Pilotage, Towage (tugs), linesmen, tender boats, waste management & gangways, Port Cost budgets and management of the Port agent contracting process.
Managing current and future business relationships with port agents including to cultivate current, build new & maintain strong relationships with the global ship’s agents, port authorities, and all relevant port related stakeholders to ensure efficient and effective vessel operations.
Develops gap analysis in regard of preparing fuel cost and port cost predictions & forecasts, and monitoring these against the budget,
Support Staff Captains and Captains in respect of any itinerary deviation and port changes ensuring any contingency ports are capable to handle the vessel and arrange all services as required.
Manage all elements of the MXP itinerary and port cost management software, gathering port cost estimates, Input and optimization of itineraries, Fuel Management, all port bookings, management of cities & Ports, port destination questionnaires and information, & system management as a super user including user access and permissions
Verifies and supervises MXP support app for all required changes and system fix’s and future developments for upgrades and develops training procedures to ensure MXP training is provided to other departments and vessels to ensure the system is used to its highest potential
Develops processes and procedures for global vessel associated port operations, including vessel scheduling, berth allocation, passenger handling gangways, Pilotage, tug agreements and services, tender boat contracting and management in tender ports and compliance with port regulations.
Create gap analysis and assessments for fuel consumption patterns to prepare accurate fuel cost predictions for both MGO and HVO for finance. Monitor fuel consumption during operations and implement measures to optimize fuel efficiency.
Maintain current knowledge of up-to-date port ops research and relevant projects, evaluate new technology and procedures for use onboard the ships and island(s)
Develops port cost predictions, considering factors such as port fees, pilotage charges, stevedoring expenses, and other associated costs, and responsible to manage these costs against the proposed budgets making the required service provider changes when required to achieve the budgets allocated.
Responsible to manage all actuals against the itinerary and port operations budget, ensuring that costs are controlled within the allocated budget and identifying opportunities for cost savings and implement those identified initiatives accordingly.

Safety Management System Responsibilities:

Implementation of the general safety management responsibilities in SMS.
Responsible for implementing Safety Management System policies and procedures relative to areas of responsibilities.
Provides shore-based assistance for Masters and their Officers to maintain safe ship operations.
Assists in development of marine amendments to SMS policy and procedures for approval prior to sending them to the Executive Director Marine Operations.
Assists and keeps the Manager of Nautical Operations informed of ongoing and planned matters relevant to issues and materials in the SMS.

Education

Chief Officer Certificate of Competency Unlimited or industry equivalent

Experience

Deck Officer License and/or related experience in fleet operational and marine resources management preferably associated with cruise ships.

Skills

Great technical and people skills, analytical ability, sound judgment and operational focus.
Extensive knowledge of SOLAS Convention Chapters IV and V (International Convention for the Safety of Life at Sea,); the COLREG (International Regulations for Preventing Collisions at Sea, 1972 “the COLREGs”); associated national and international legislations.
Excellent knowledge of ships trading areas, including capacity to read and understand all future trading areas, including local regulations in relation to Navigation, but also a knowledge of local and international laws and rules around vessel operation in such countries/ports, including tax law, immigration law.
Must have great knowledge of the ship’s operations and each deck department on board role.
Must display good knowledge of regulations governing the Marine industry under IMO, such as ISM, SOLAS, MARPOL, and understand how to access information when required. Deep knowledge of the company voyage plan system and Carbon Intensity Index ARCI policies
Good working knowledge and depth understanding of the industry, company and ships nautical systems and operation.
Must have ability to interface and maintain effective relationships with all departments and employees in a high pressure and diverse environment and able to execute operational imperatives in a swift and demanding environment.
Ability to take complex regulatory issues and requirements and condense them into simple, understandable, and executable guidance and operating procedures.
High attention to detail.
Excellent knowledge of Excel, Word, PowerPoint, and Microsoft Office.
Ability to travel internationally.

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About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard our growing fleet of ships and Disney’s island destinations in The Bahamas, our exceptional crew and cast members provide legendary Disney service and enchanting entertainment to our guests that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited, which is part of a business we call Disney Cruise Line.

Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.