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The magic starts with you: Disney Cruise Line

Airport and Resort Rep, DCL (Celebration FL) Bench – Seasonal

Job ID 1262100BR Location Celebration, Florida, United States Business Walt Disney World Resort Date posted Mar. 02, 2025
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BENEFITS AND PERKS

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

  • HEALTH INSURANCE & WELLBEING

    Affordable health insurance options, such as medical, dental and vision coverage, may be available for full-time positions.

  • WEEKLY PAY

    Employees are paid on a weekly basis. Direct Deposit is an available option.

  • PAID TIME OFF

    Vacation and sick leave are available for full-time positions. Vacation and personal holidays are accrued based on length of service, position and hours worked.

  • RETIREMENT PROGRAMS

    Retirement plans may be available for full-time and part-time positions.

  • EXCLUSIVE DISCOUNTS

    Discounts are available at select hotels, dining, merchandise and recreation locations.

  • CAREER DEVELOPMENT

    We support growth and development for all our employees & cast through online learning tools and programs designed to foster inclusion.

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Danielle at the office, wearing office attire and smiling
"Working for Disney Cruise Line is a great way to gain skills and knowledge in the cruise industry and grow your career within The Walt Disney Company."

Danielle, Recruiter

Job Summary:

At Disney Cruise Line, you can set sail on a job opportunity of a lifetime! Disney Cruise Line has established itself as a world-renowned leader in hospitality and entertainment and is recognized as the top cruise line for families. As an Airport & Resort Representative, you will provide Guests with unparalleled service that only Disney can deliver. Disney Cruise Line offers an outstanding opportunity for those looking to grow, excel and work for one of the most innovative companies in the world. Apply today to Embark on your Career and Navigate Your Future!

Disney Cruise Line Airport & Resort Representative is located both at the Orlando International Airport and The Walt Disney World Resort. This role is responsible for identifying, greeting, and preparing Disney Cruise Line Guests and their luggage for transport and for providing an overall excellent start to their cruise vacation experience prior to boarding one of our Disney Cruise Line ships in Port Canaveral.

The starting pay rate for this position is $18.90 per hour.

Responsibilities:

  • We deliver a seamless experience for all of our Guests to ensure the experience supports the Five Keys- Safety, Courtesy, Inclusion, Show and Efficiency
  • Ability to work with minimal direction, proactively engaging and interacting with Guests to answer questions, give directions and other information
  • We build and manage relationships with Guests, Cast Members and Vendor partners to provide excellent service
  • We perform efficient automated check-in functions on tablets and/or handheld devices as well as maintain strong observation skills with high level of detail
  • Continuous walking & standing to direct guests for extended periods of time. Comfortable working in both indoor/outdoor settings during various weather conditions
  • We provide Guest Service and help find solutions when challenges arise, are confident speaking in front of large groups, and perform various tasks simultaneously

Basic Qualifications:

  • Required to have a valid Florida Drivers License
  • Crucial to have own transportation to drive to and from work locations
  • Needs to have availability to be flexible with work schedule
  • Requires full availability for training. Upon completion of training a work schedule will be assigned
  • Physical role requiring ability to lift luggage up to 50lbs
  • Seasonal requires six (6) full days of availability every month for any shift, including early mornings, nights, and holidays.

Preferred Qualifications:

  • Disney Cruise Line and Walt Disney World product knowledge
  • Three (3) years or more Parks and Resorts and/or Disney Cruise Line experience
  • Proven track record working in a team-based environment
  • Proven ability to share creative and new insights

Additional Information:

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Keyword: WDWCasting cruiserep

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited, which is part of a business we call Walt Disney World Resort.

Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

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    Our values are our guiding beliefs and principles that serve as the foundation for everything we do including how we lead and care for our people across the globe. At Disney, we have integrity and do what we say. At our core, we are a creative company that is driven by our boundless imagination. We collaborate with each other because we know that together we are better and we contribute to our community because we care. And all of this is possible because we are inclusive and welcoming to everyone.

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  • Diversity, Equity, and Inclusion

    At Disney, we are committed to creating a better world. A world of belonging where each person feels seen, heard, and understood. A world filled with hope and promise.

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  • Citizenship and VoluntEARS

    Through charitable grants and collaborations, we strive to increase access to the entertainment industry, including nurturing future generations of diverse storytellers and innovators.

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  • Our Benefits

    Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

    Learn more 

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