Supervisor, DTC Content Fulfillment

工作 ID 10106945 地點倫敦, 英国 有意工作的公司 Disney Entertainment & ESPN Technology 日期已公佈 Dec. 13, 2024

申請

工作概要:

About the Role & Team

Reporting to the Manager of Direct to Consumer (DTC) Content Fulfilment, EMEA Originals & Currents, the Supervisor is accountable for the creation and delivery of digital assets to Disney’s DTC services. The Supervisor must have proven experience in content production, localisation, mastering and digital distribution within the supply chain pipeline, as well as experience working with vendors and postproduction third parties.

Demonstrating excellent customer focus and interpersonal skills, remaining calm under pressure, and remaining productive is essential. They have excellent project management skills, attention to detail and organisational ability. The Supervisor provides support to the Team Manager, including coaching the team, approving orders, running internal team meetings, and working with senior stakeholders as required.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

What You Will Do

Build and maintain strong relationships with vendors and production companies to ensure efficient content delivery, mastering, and localisation, meeting key milestones and workflows.
Communicate and collaborate with internal collaborators, providing clear and timely updates on title status and progress.
Oversee quality control (QC) feedback and workflows to meet Mastering SLA and downstream milestones.
Train and coach team members in collaboration with the Manager DTC to foster a high-performing team.
Manage and raise accurate purchase/work orders for content creation, localisation, and delivery, ensuring creative consistency, cost control, and timely invoice processing.
Maintain and update tracking tools to provide insight into title progress, potential issues, and resolutions for stakeholders and leadership.
Research and coordinate Disney systems and asset movements as needed to support content delivery.
Monitor and action rejections, recalls, and metadata integrity issues, updating materials as required.
Develop and share production schedules with vendors, participate in onboarding, and align on post-drop schedules.
Contribute to workflow improvements and collaborate on projects to meet business objectives and enhance team efficiency.

Required Qualifications & Skills

Experience in TV Distribution/Streaming/Postproduction/Technology required.
Experienced working with 3rd party vendors to maintain efficient delivery of content within the supply chain.
Proven experience of File-based and UHD technology, and digital file delivery.
Experience of Mastering QC analysis and corrective recommendations an advantage.
Thorough experience of content localisation, production, mastering and digital distribution.
Excellent and demonstrable project management experience.
Good knowledge of Disney's internal systems is an advantage (DOT, HIRO, JIRA, Coupa, Salesforce, Airtable, etc) .
Ideally educated to degree level or equivalent.
Strong presentation and interpersonal skills.

The Perks

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.

申請

關於Disney Entertainment & ESPN Technology:

Disney Entertainment 和 ESPN Technology (DE&E Technology) 為 Disney 的兩個媒體業務部門提供技術骨幹和產品開發，同時幫助公司處於創新尖端，使公司能夠不斷利用技術增強故事講述和創造力，同時為其業務提供可擴展性、靈活性和效率

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited，其所屬的業務部門是 Disney Entertainment & ESPN Technology。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。

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