Customer Engagement Manager - Budget Management
工作概要:
About the Role & Team
Customer Engagement (CE) is part of the Marketing Center of Excellence within Disney Experiences (DX). We connect consumers to the place where dreams come true through the development of holistic, audience-focused, data-driven communication plans across offline, digital and direct relationship channels.
The CE Budget Management team is seeking an essential member to support the DX businesses. As a CE Budget Manager (Project Hire), you will serve as a vital liaison between the global marketing teams and various finance teams ensuring the accurate, effective and efficient administration of a variety of budgetary tasks.
This team provides strategic, financial, and analytical leadership by developing positive relationships and outstanding service. The ideal candidate will be an accomplished professional with proven financial experience, the ability to work independently in a dynamic, fast-pace environment, who can multi-task, challenge assumptions and make recommendations to the team, partners and senior leaders.
This role will be responsible for facilitating invoice payments; supervising and analyzing payment data in various platforms; assisting with the handling of purchase orders and the processing of postage checks for executive approval and disbursement. Other responsibilities will include assisting in the monthly, quarterly, and annual finance submissions; aiding in the development of new tracking and reporting templates; helping to prepare tools and processes for future planning and analysis. Additionally, you will help promote the development and sustainment of team policy, procedure and provide assistance in any vital budget documentation, tracking and reporting.
If this sounds like you, we encourage you to apply!
What You Will Do:
- Process invoices for payment and work with multiple partners to facilitate timely remittance
- Use CE workflow system to manage and prioritize payment activities based on urgency and importance
- Research issues with past invoices and respond to internal financial audits
- Work directly and perform vital coordination efforts with CE internal and external partners
- Work with team members and partners to improve existing processes and develop new processes to further improve overall efficiencies
- Partner with Customer Engagement team members to respond to various budget requests
- Create strong partnerships with many stakeholders across multiple Disney businesses and organizations
- Present and communicate effectively to all levels of leadership, including senior executives
- Supervise the CE Budget team mailbox and lead daily communications, inquiries, and updates
- Request, monitor, and maintain purchase orders and insertion orders required to pay vendor invoices
Basic Qualifications:
- 3+ years' work experience
- Minimum of 1-2 years of progressive experience with growing responsibility in Finance/Accounting or Business Development
- Demonstrated analytical ability and strong computer/systems skills. Proven experience in Microsoft Office Suite (Excel, Word and PowerPoint) required
- Proficient experience in large data sets and Excel formulas
- Practical experience with Coupa, SAP or similar enterprise resource planning software
- Excellent written and verbal communication skills, with proven experience communicating with team members at all levels, including senior management
- Demonstrated ability to drive results through a proactive approach to problem solving, strong detail orientation, and great partnership skills
- Experience working in a collaborative environment with internal partners, 3rd party vendors, and agencies
- Proven track record to work with a sense of urgency and curiosity in fast-paced, dynamic environment
- Exposure to other tools, such as Smartsheet and Workfront
Education
- BA/BS Degree in Finance/Accounting or related field
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
#DXMedia
#DXMarketing
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Destinations, LLC,其所屬的業務部門是 Disney Experiences。
Disney Destinations, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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