Booking Advisor, F/M/NB – German Market, Long-Term Contract
樂享魔法
員工和演藝人員是我們一切工作的核心，因此 Disney 提供具有競爭力的全面獎勵方案，包括薪資、健康和儲蓄福利、休假計劃、教育機會等。
*福利和資格可能因企業和地點而異
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健康保險與健康
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托兒選項
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有薪假期
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退休計劃
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學費援助
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每週支薪
「直到我來到這裡之前，我不認為我覺得好玩才去做的事——透過統計數據講述體育故事——會成為我的工作。」
ESPN 高級研究員 Ana
工作概要:
The Disneyland Paris Difference:
- A unique working environment: Immerse yourself in an international environment with countless opportunities.
- Structured working hours: Enjoy consecutive days off and overtime pay.
- Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).
- Convenient accommodation: Housing close to our parks, subject to availability.
- Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.
- Exclusive access: Enjoy our parks and the Disney+ platform.
- And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more here.
Your environment: The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent for the German market.
Your Role: As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:
- Identifying the needs of visitors and travel agents.
- Advising and informing them in German and/or English.
- Provide personalized sales solutions.
- Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
- Available positions: Permanent contracts.
- Next integration dates: December 1st 2024
- Work schedule:
- Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).
- Working hours: 9am to 7:30pm Monday to Friday, 9am to 6:30pm on Saturday. No work on Sunday.
- Compensation: Fixed + variable remuneration.
- Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.
- Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.
- Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.
- Multicultural environment: Improve your language skills in a diverse workplace.
- Career growth: Plenty of opportunities for internal promotion and horizontal mobility.
- Employee Benefits: Enjoy recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.
- Are you interested in Customer Relations across different media (phone, email, social networks)?
- Are you a good listener and able to provide friendly solutions?
- Are you motivated by sales goals?
- Are you comfortable using computer tools?
- Experience in sales or customer relations would be an asset
- German: C1/C2
- English: C1/C2
- French: B1
Additional Information:
- Interviews will be conducted via video conference.
- Please include your most recent resume.
其他資訊:
Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.
Position is Long Term
#DLPCRC
關於Disneyland Paris:
Disneyland® Paris 是一間令夢想成真的公司。我們的演藝人員在台前幕後工作，發揮多種職業所長。他們的使命：在我們的 2 個主題公園和 7 間酒店以及 Disney Village 為每位客人提供難忘的 Disney 體驗。我們團隊的熱情與熱心使我們公司成為歐洲首屈一指的旅遊目的地！
創造夢想的過程中，蘊含多重責任。對於我們的度假村而言，長期發展必須建基於可持續發展的旅遊模式。我們已許下重要的社會及環保承諾，當中有賴員工及持份者的持續參與
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 EURO DISNEY ASSOCIES SAS，其所屬的業務部門是 Disneyland Paris。
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