Sr. T&E Industry Analyst
工作概要:
Imagine a career with an organization that brings smiles to millions around the world every day! Imagine working with people whose passion for what they do is simply indescribable! At The Walt Disney Company, it’s our people who carry the torch and ensure that our innovation and excellence in entertainment lives on. Global Travel manages and executes complex travel processes with an emphasis on exceptional customer service while generating significant cost savings for the Company. We coordinate and manage individual and group travel arrangements for all corporate travelers in accordance with company guidelines.
The Sr. T&E Industry Analyst will provide superior contracting support to help build and maintain global 3rd party vendor relationships (e.g. travel management companies, airlines, hotels, car rental companies, etc.). This role is responsible for reviewing and organizing contract documentation, auditing pricing and coordinating vendor meetings to ensure vendor execution of services meet or exceed contracts. The position will deliver customer service support to travelers, studio productions, and stakeholders resolving challenges and ensuring compliance while delivering a consistent experience.
What You Will Do:
As a Sr. T&E Industry Analyst, you will have the opportunity to:
- Build relationships with global vendors and coordinate contractual agreements and enhancements, which include various analysis and negotiation support along with scheduling business reviews
- Research potential vendor qualifications against existing preferred travel vendors to identify opportunities
- Collaborate with the Environmental Sustainability team to support company sustainability tracking/goals
- Conduct rate audits for vendor agreements and communicate vendor errors to ensure reconciliation or corrective actions
- Manage contract related uploads to legal systems of record, vendor account implementations, and distribute relevant updates to partners and stakeholders
- Assist with analyzing weekly production listings in various formats while updating internal tracking tools for current production portfolio
- Ensure over 1,000 hotels are compliant to Disney’s policies including virtual payment solutions and coordinate weekly updates
- Professionally address traveler or production related challenges and problem solve to expedite correction or adjustment with a sense of urgency
- Monitor certificates of insurance and car rental damage claims, working with Risk Management as needed for critical issue
- Maintain and distribute vendor contact information, frequent traveler program information, and leisure offers as changes occur
- Adhoc reporting to key partners
Required Qualifications & Skills:
- 3 years of vendor management and travel industry problem solving
- Demonstrate an ability to multi-task, prioritize and plan work activities to use time effectively, and always be ready to handle a multitude of urgent matters
- Highly detail oriented with strong organizational skills
- Ability to convey messages concisely to communicate complex information both verbally and in writing
- Possess a strong work ethic and team mentality
- Strong decision making and analytical abilities
- Passion for excellence with respect to treating and caring for travelers
- Demonstrate strong technical skills in a Windows environment, specifically using Microsoft Excel and Outlook
Preferred Qualifications:
- Sabre GDS experience
- SQL experience
- Tableau experience
- Demonstrated leadership experience
- Master’s degree in Business or equivalent
Education:
- Bachelor’s degree in Business, Finance, Economics, Marketing or equivalent
Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney cultivates a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
關於The Walt Disney Company (Corporate):
在 The Walt Disney Company (Corporate),你會看到公司強大品牌背後各業務如何融會交流,建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子,你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜,同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Financial Services, LLC,其所屬的業務部門是 The Walt Disney Company (Corporate)。
Disney Financial Services, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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