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Sr Systems Engineer
工作概要:
“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
This role sits in the Disney Signature Experiences organization within Technology & Digital for Disney Experiences. It works closely with application and technology teams from across the company.
About The Role & Team:
We are seeking a highly skilled and motivated Sr Systems Engineer to join a team responsible for maintaining the operational efficiency and reliability of both our shipboard and shoreside systems and services. In this role, you will work at the intersection of technology, guest experience, and operational excellence, ensuring that we continuously minimize downtime and optimize the performance of our infrastructure. You will also drive the seamless integration of advanced technologies in the cruise industry, aligning them with business needs and enhancing customer experiences.
This position requires a proven and experienced engineer in DevSecOps, desired state configurations, Kubernetes provisioning and support in both on-prem datacenters and cloud platforms, with a focus on maintaining high availability, scalability, and security in critical systems. Supported platforms include, but aren’t limited to web applications, mobile applications, POS systems, payment gateways, reservation systems, safety systems, and order management. You will also collaborate with various teams to deliver industry-leading solutions that exceed guest expectations.
What You'll Do:
- Design, analyze, evaluate, test, debug and implement applications supporting company business processes and operations
- Analyze, install, acquire, modify, and support operating systems, database, or utilities software
- Plan, conduct, and direct the analysis of business problems to be solved with automated systems within a small scope or as directed.
- Contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set
- Advanced knowledge of code for desktop applications, software APIs, and automation for use by internal engineering and creative partners
- Aid in guiding teammates in the analysis and organization of common business problems to be solved with automated systems
- You will be expected to stay up to date with emerging technologies
Required Qualifications (must have experience):
- Minimum 5 years of related work experience in Systems Engineering
- Proficiency in Kubernetes & Rancher, VMWare, DevSecOps, and Automation, with a proactive demeanor towards continuous learning and skill development, and an interest in mastering emerging data engineering tools and methodologies
- Proficiency in a programming language (Powershell, Python, Ruby, etc)
- Proficiency with distributed version control systems (e.g., GIT) with Continuous Integration/Deployment techniques (Azure DevOps, Jenkins, Harness, etc)
- Expertise in a public cloud (AWS, Azure, GCP)
- Proficiency with containerization
- Proficiency supporting SQL & Oracle technologies
- Comfortable working in an agile environment
- Expertise in architecting highly scalable and highly available systems
- Technical experience in consumer and employee facing enterprise systems
- Ability to troubleshoot applications and systems
- Expertise in maintaining web, caching, and queuing technologies in large high traffic environments.
Preferred Qualifications:
- Experience in the cruise industry or similar high-availability, customer-centric industries.
- Certifications in AWS, Azure, VMware, Kubernetes, or related cloud technologies.
- RedHat OpenShift experience preferred
- Familiarity with ITIL or other IT service management frameworks
Supported Technologies:
- Terraform/Atlantis
- AWS Cloud (Fargate, ECS, Lambdas, ApiGateways, EC2, S3, ALB/ELB, Elasticache, EKS, KMS-Secret Manager, VPCs, IAM)
- Logging/Monitoring/Alerting (Cloudwatch/Splunk/AppDynamics/Elasticache/Grafana)
- Rundeck, Chef, Ansible, Vault, AWX, Azure DevOps
- MessageQueueing: RabbitMQ, PubSub
- OpenShift, Kubernetes
- Load balancers, Akamai
- Languages: Go/Python/ Node.js (Angular.js framework)/Java (Spring MVC)
Required Education:
- Bachelor's Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
Preferred Education:
- Certifications in AWS, Azure, VMware, Kubernetes, or related cloud technologies
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products, and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating special stories and experiences for every member of the family. Disney’s stories, characters, and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally loved.
This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Disney cultivates a business culture where ideas and decisions from all people help us grow, innovate, create the best stories, and be relevant in a constantly evolving world.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Attractions Technology LLC,其所屬的業務部門是 Disney Experiences。
Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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