Entertainment Technical Operations Mgr

工作 ID 10112114 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Cruise Line 日期已公佈 Feb. 04, 2025

申請

工作概要:

About the Role & Team

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!

The Entertainment Technical Operations Manager is responsible for leading the shoreside Entertainment Technical Operations team and ensuring the strategic development of future operational tactics for shipboard operations. This position supports the shipboard Entertainment Technical team, which includes managerial, supervisory, and professional-level crew members onboard the DCL fleet. Additionally, this role ensures that all entertainment technical fleet expansion deliverables are executed.

What You Will Do

Responsible for the leadership, mentorship, and administration of the Entertainment Technical Operations Team.
Fleetwide operational budget advisory and oversight.
Forecast needs of fleetwide operations team and propose budget guidelines.
Oversee fleetwide spending in accordance with established operational budget.
Responsible for music and media contracts.
Advising on departmental Capital Planning.
Implementing new processes that reinforce efficiencies.
Developing and implementing change management strategies to support critical evolution of operational needs and achieve desired results that are sustainable over time.
Oversight of all entertainment technical Crew scheduling in partnership with the Entertainment Technical Resource Manager and Labor Management team.
Reviewer of all entertainment technical Crew compensation rate quotes and makes final decisions on promotions.
Oversee of all entertainment technical Crew OTJ training in partnership with the Entertainment Technical Training Manager.
Oversee all technical safety and regulatory trainings, which include scheduling, tracking and assigning all technical training needs to all crew, officers and senior officers
Ensure all training schedules, audit tracking and logistics for all onboard entertainment technical Crew is managed in a timely manner.
Conduct entertainment technical Crew interviews to determine right-fit talent for all positions within the onboard Entertainment Technical department.
Develop and manage the technician succession planning in partnership with the onboard Managers of Entertainment Technical and Cruise Directors.
Drive talent development and growth in order to ensure successful retention for shipboard teams.
Attend weekly staffing planning calls with recruiting, labor management and Shipboard technical leaders.
Facilitate recruiting presentations designed to identify and attract new talent to DCL.
Plan and attend recruiting Trade Shows/Job Fairs.
Identify and maintain international and domestic educational industry partnerships.
Oversee large-scale special projects simultaneously and assign resources to project manage as needed.
Create and issue vendor Scope of Works for the bidding and quoting of Entertainment Technical Operations projects.
Support Technical Directors and/or Designers during the creation and implementation of entertainment events/projects and participate in the DAHA process to ensure compliance with MRs and preventative maintenance requirements.
Work closely with Creative, Production and Operating teams during event development, installation, commissioning, and test & adjust phases to ensure successful opening and smooth transition to technical operating teams.
Conduct research needed to influence design of entertainment technical operation and ensure technical compliance with all internal and external regulatory policies, standards, and safety regulations.
Develop and maintain ongoing relationships with relevant government licensing bodies, vendors, clients and internal partners.
Work closely with shoreside and shipboard partners to ensure all entertainment technical areas are operational and show ready.
Oversee pyrotechnic logistics to ensure safety and international delivery compliance, in accordance with maritime and local laws.
Partner with shipboard Mgr Entertainment Technical, Entertainment Operations, and Marine & Technical Operations for ongoing entertainment technical support.
Provide leadership and functions as a mentor/developer, promotes company-wide standards and efficiencies, and provide professional and social guidance to direct reports through exemplary personal behavior.
Leadership responsibilities include, but are not limited to:
- Managing personnel files
- Conducting performance reviews, including discipline as needed
- Onboard training/local knowledge
- New hire onboarding
- Succession planning
Executing, updating and auditing the Safety Management System for all entertainment technical operating guidelines in partnership with the Documentation Readiness Team.
Creating new and managing updates of Entertainment Technical Local Operating Guidelines in partnership with the Documentation Readiness Team.
Manage Entertainment Technical Risk Assessments, working with DCL Safety and Compliance team.
Fleetwide department representative for TWDC Tier III Internal Audits.
Fleetwide department representative for TWDC Corporate Management Audits.
Part of the Hazard Analysis Core Team advising on historical, current and future shipboard fleetwide operations
Partners with Disney Cruise Line Safety team to ensure compliance with set policies and procedures as well as all maritime and ship safety standards and Flag compliance.
Partners with Walt Disney Parks & Resorts Entertainment Standards team to ensure company standards compliance.
Partners with Worldwide Safety team to ensure company safety standards are met.
Partners with shoreside Entertainment Technical Leadership, Disney Cruise Line Safety partners and the Standards and Sustainment team to ensure Safety Management Systems and Operating Guideline documentation is up to date and in accordance with current safety and regulatory practices.
SMS - Responsible for upholding the general safety management responsibilities in the Safety Management System within Technical and Entertainment operations.

Required Qualifications & Skills

Minimum 10 years’ experience in strong, diversified team leadership in entertainment project management, live event production and technical disciplines.
Minimum 10 years progressive leadership experience in one or more of the following industries: live theatricals, cruise line, theme park and/or large-scale special events/spectaculars.
Core knowledge and/or subject matter expertise with theatrical technologies, i.e., Technical Direction, Lighting, Special Effects, Pyrotechnics, Audio, Projection, Show Systems, Costuming, Set Design and Construction.
Demonstrated ability to negotiate, organize, provide direction, and complete multiple tasks in a timely manner.
Computer proficiency in Microsoft Office suite of programs, spreadsheet and presentation software, Microsoft outlook, including collaboration tools and file sharing programs with demonstrated willingness/ability to learn new software applications.
Strong interpersonal relationship skills and ability to lead conflict resolution with proven successful experience in team building and cross-functional collaboration.
Champion continuous process improvement.
Effective problem-solving skills, enhancing the success of each project.
Proven strong presentation skills.
Demonstrated exceptional communication skills, including ability to communicate knowledgeably with multiple partners at multiple levels, including site, domestic, and global executives.
Demonstrated strong leadership, delegation and partnering skills.
Strong business knowledge of budgets and schedules.
Available and willing to work weekends, holidays and third shift, as needed.
Willingness to travel extensively on various domestic and international assignments as needed for Disney Cruise Line and related projects.

Education

Bachelor's degree or equivalent experience.

#DCLPJ

申請

關於Disney Cruise Line:

作為遊輪行業的領導者，迪士尼遊輪公司提供了一個家庭可以重新連結、成人可以充電、兒童可以體驗迪士尼所提供的所有魔力的環境。客人可以從世界各地的港口出發，開啟令人興奮的旅程，前往加勒比海、巴哈馬、阿拉斯加和歐洲等地。在我們不斷成長的船隊和巴哈馬的迪士尼島嶼目的地上，我們出色的船員和演職人員為我們的客人提供只有迪士尼才能提供的傳奇迪士尼服務和迷人的娛樂。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Magical Cruise Company, Limited，其所屬的業務部門是 Disney Cruise Line。

Magical Cruise Company, Limited 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

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