Booking Advisor, F/M/NB – German Market, Long-Term/Fixed-Term Contract

工作 ID 1222037BR 地點 Marne-la-Vallée, France 有意工作的公司 Disneyland Paris 日期已公佈 Oct. 28, 2024

申請

工作概要:

The Disneyland Paris Difference:

A unique working environment: Immerse yourself in an international environment with countless opportunities.
Structured working hours: Enjoy consecutive days off and overtime pay.
Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).
Convenient accommodation: Housing close to our parks, subject to availability.
Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.
Exclusive access: Enjoy our parks and the Disney+ platform.
And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more here.

Embark on a unique professional adventure: Join a young and dynamic team and be part of a magical journey!

Your environment: The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent for the German market.

Your Role: As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:

Identifying the needs of visitors and travel agents.
Advising and informing them in German and/or English.
Provide personalized sales solutions.

Your daily tasks:

Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
Available positions: Permanent contracts (From April and from June 2025), Fixed-term contract (from July 2025 to March 2026)
Next integration dates: April 1st 2025, June 2nd 2025, July 1st 2025
Work schedule:
- Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).
- Working hours: 9am to 7:45pm Monday to Friday, 9am to 6:00pm on Saturday. No work on Sunday.
Compensation: Fixed + variable remuneration.

Advantages of Working at Disneyland Paris:

Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.
Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.
Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.
Multicultural environment: Improve your language skills in a diverse workplace.
Career growth: Plenty of opportunities for internal promotion and horizontal mobility.
Employee Benefits: Enjoy recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.

Is this position for you?

Are you interested in Customer Relations across different media (phone, email, social networks)?
Are you a good listener and able to provide friendly solutions?
Are you motivated by sales goals?
Are you comfortable using computer tools?
Experience in sales or customer relations would be an asset

Language requirements:

German: C1/C2
English: C1/C2
French: B1

Ready to bring the Disney magic to life? Apply now!
Additional Information:

Interviews will be conducted via video conference.
Please include your most recent resume.

其他資訊:

Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.

Positions are Long-Term and Fixed-Term
#DLPCRC

申請

關於Disneyland Paris:

Disneyland® Paris 是一間令夢想成真的公司。我們的演藝人員在台前幕後工作，發揮多種職業所長。他們的使命：在我們的 2 個主題公園和 7 間酒店以及 Disney Village 為每位客人提供難忘的 Disney 體驗。我們團隊的熱情與熱心使我們公司成為歐洲首屈一指的旅遊目的地！

創造夢想的過程中，蘊含多重責任。對於我們的度假村而言，長期發展必須建基於可持續發展的旅遊模式。我們已許下重要的社會及環保承諾，當中有賴員工及持份者的持續參與

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 EURO DISNEY ASSOCIES SAS，其所屬的業務部門是 Disneyland Paris。

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