Production Manager, Disney Card Services
工作概要:
At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to lift through our movies, products, interactive games, parks and resorts and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.
Disney’s Card Services team develops and holistically manages complex, long-term multi-dimensional relationships with company owned and operated retail locations at our domestic properties, select vendors and third-party retailers. Card Services is dedicated to driving incremental value for TWDC and its Partners through development of innovative marketing and payment programs, management of partner and business unit relationships aligned with TWDC’s business and strategic goals.
The Production Manager for printing gift cards has a multifaceted role that includes overseeing the production process from start to finish, ensuring the final product meets quality standards, managing resources, and maintaining efficient workflows.
This role leads and manages all the physical card production for all domestic stored value card products. This includes budgeting, forecasting, logistics and product development. Project manage gift card replenishment, launches and expansions for various internal and external partners. Act as main point of contact (POC) and liaison for internal stakeholders and vendors to address issues and suggest operational improvements, ensuring deliverables are consistently met. Ability to make key decisions quickly and autonomously and to manage aggressive deadlines. Collaborate with Finance, Program Management, Business Development and Marketing on additional opportunities
Responsibilities:
- Create production schedules: Develop and manage production timelines for the printing of gift cards, ensuring timely delivery.
- Coordinate with teams: Work closely with design team and print vendors to ensure the necessary materials (e.g., cardstock or other substrates, treatments) are available and production processes are aligned.
- Collaborate daily with the Operations Integration Manager to ensure seamless coordination between production processes and operations to help drive efficiency and consistency across parks and resorts.
- Prioritize orders: Prioritize printing jobs based on partner demands, delivery deadlines and order volumes.
- Maintain quality standards: Oversee quality control checks to ensure all gift cards meet specifications including color accuracy, print clarity and security features
- Testing procedures: Conduct testing to ensure that printed gift cards function properly
- Ensure compliance: Ensure that the production process adheres to relevant industry standards, security regulations, and environmental guidelines
- Track production costs: Ensure the production process is cost effective, adhering to budget constraints without compromising quality.
- Negotiate with vendors: Work with vendors to secure competitive pricing and timely delivery of materials.
- Document production runs: Maintain accurate records of production runs, including quantities, issues, materials used and final production files
- Manage third-party vendors: manage relationships with third-party vendors to ensure quality and timely delivery
- Continuous Improvement: Stay informed about new printing technologies and techniques to help evolve the gift card program by focusing on continuously improving product innovation and quality.
Basic Qualifications:
- 3+ years professional experience
- Previous experience with full lifecycle gift card programs -- inclusive of gift card production or relevant retail products
- Experience working with third party vendors
- Knowledge of supply chain and/or sourcing and procurement processes
- Ability to communicate and influence within all areas of the company
- Detail oriented and strong organizational skills
- Strong project management skills
- Ability to prioritize multiple projects and responsibilities
- Demonstrated strong expertise in Excel and other Microsoft Office programs
- Ability to lift 40 pounds
Preferred Qualifications:
- Bachelor’s degree or equivalent experience
- Management experience
- Working knowledge of print production process
關於The Walt Disney Company (Corporate):
在 The Walt Disney Company (Corporate),你會看到公司強大品牌背後各業務如何融會交流,建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子,你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜,同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Gift Card Services, Inc.,其所屬的業務部門是 The Walt Disney Company (Corporate)。
Disney Gift Card Services, Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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