HR Operations Manager, EMEA

工作 ID 10110097 地點倫敦, 英国 有意工作的公司 The Walt Disney Company (Corporate) 日期已公佈 Feb. 19, 2025

申請

工作概要:

About the Role

The Walt Disney Company (TWDC) are currently looking for a Regional HR Manager to join our Group Human Resources Operations (GHRO) team on a fixed-term basis.

Your role will lead a team who are responsible for all HR operational needs of employees across multiple EMEA markets. You’ll be focusing on ongoing client needs and will interface with them for assessment of new work, services, processes and escalated issues. In addition to this you’ll closely interact with peer Regional Managers and be a thought leader, developing operational strategies that support the ongoing evolution of the GHRO organization. Another important part of your role will be to identify opportunities for continuous improvement and efficiencies for increased productivity and exceptional customer service. Utilizing a variety of sources, data and metrics identify strategies for efficiencies and increased productivity.

This role is a hybrid opportunity working 4 days in the office.

What You Will Do:

Leadership:

Lead work and daily activities for the GHRO organization to ensure Service Level Agreements (SLAs) are met, issues are resolved with regional clients
Provide onsite expertise and escalation support to team and enterprise clients on GHRO work
Directly support enterprise clients on time sensitive or highly confidential work
Direct team performance. Identify areas of opportunity such as training, scheduling, performance management, communication and recognition that will enhance the work environment and team success

Strategy Development and Execution:

Identify opportunities to drive the business forward by identifying and planning changes to the business considering client needs, customer experience, technology, and SLAs
Engage and influence regional clients and support the GHRO management team to implement operational strategies
Lead on prioritization of overall team delivery in line with GHRO and business priorities
Be proactive in identifying and understanding client, segment and market business models, priorities and cultural nuances as an input to operational strategy development and execution
Apply critical thinking and act as a thought partner with senior leadership to integrate new work, processes, businesses, markets and projects across the region and where appropriate the enterprise
Leverage technology to improve the employee experience, increase productivity and build a GHRO community
Gain an effective level of business awareness to provide a consultative approach to the delivery of HR services

Global HR Operations Community Building and team development:

Build a community among all GHRO employees
Identify and drive team training and development opportunities
Lead GHRO team members through change associated with new technology, new processes, new team members and a growing, global clientele

Required Qualifications & Skills:

Bachelor’s degree in Human Resources, Business or related field or equivalent experience
Strong, demonstrable leadership experience or HR functional expertise
Previously worked in a HR Operations or similar environment with strong understanding of HR Information Systems (ideally ServiceNow, Workday, SAP)
Experience managing teams through change
Experience in managing remote teams
Multi-lingual (English and ideally fluent in one other European language)
Demonstrated leadership skills with a focus on developing talent within the organization
Proven political savviness at building professional relationships and influencing stakeholders, including executives; demonstrated courage in the face of adversity
Proven negotiation skills with the ability to gain agreement while keeping both the client and the goals of HR in mind
Demonstrated problem solving, conflict resolution, networking, continuous improvement, and technical aptitude skills
Ability to develop and implement operational and organizational strategies
Ability to analyze productivity and hold employees accountable according to analytical/measurement data
Self-motivated to take initiative and ownership on issues and identify when escalation is needed
Ability to identify patterns that could indicate systemic issues
Ability to demonstrate awareness of and acknowledgement of market differences, including cultural differences and legislative differences

The Perks

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.

申請

關於The Walt Disney Company (Corporate):

在 The Walt Disney Company (Corporate)，你會看到公司強大品牌背後各業務如何融會交流，建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子，你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜，同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited，其所屬的業務部門是 The Walt Disney Company (Corporate)。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。

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