Entertainment Tech and Programs Manager

工作 ID 10104883 地點安那罕, 加利福尼亚州, 美國 有意工作的公司 Disneyland Resort 日期已公佈 Nov. 13, 2024

申請

工作概要:

Job Description

“We Power the Magic!” That’s our motto at Disney Experiences (DX) . At Disney, you’ll help inspire magic by enabling our teams to push the limits of entertainment and create innovative built environments. The Entertainment Tech and Programs Mgr will oversee all logistics and project management tasks related to the daily operations of highly impactful areas within the Live Entertainment Technical department at the Disneyland Resort. This includes managing the planning, scheduling, resource allocation, and coordination of activities for Stage Technicians and Show Services Cast in the operation, maintenance, and sustainment of high-complexity shows, spectaculars, and events. The role requires managing timelines, budgets, and cross-functional collaboration to ensure seamless execution and delivery. You will communicate with all levels of leadership, peers, and team members, inspire Cast to promote operational excellence, and drive continuous improvement initiatives. A proactive approach to safety standards, preventive maintenance, and risk management will be prioritized and enforced. This role combines technical expertise with advanced project management, focusing on efficient, fiscally responsible execution of live entertainment. You will be assigned various entertainment offerings, which may require working on weekends, holidays, or overnight hours. You will report to the Area Manager-Entertainment Tech Maintenance

This will be for 3rd shift (Graveyard)

Responsibilities/You Will

Provide leadership for the cutting-edge technical projects and innovations including coordination, operation, maintenance, and sustainment of all technical elements of higher complexity shows and entertainment product, including spectaculars, for audio, lighting, video, automation, rigging, and other related disciplines. Including directly leading hourly union and non-union teams
Develop and execute comprehensive project plans for live entertainment events, encompassing timelines, resource allocation, and technical requirements, to ensure successful delivery from concept to completion
Perform as a Duty Manager when assigned to oversee the daily operation of the Technical Services and Show Services operations
Oversight of day of deployment of cast members, job activities, schedules, time recording, maintenance tracking reports and show reports
Manage cast development; guide, inspire, and hold team accountable for delivering daily operations. Coach, your team through regular interactions and quality conversations to ensure desired behaviors
Collaborate and partner with Entertainment Production and Operations teams; ensuring that all shared responsibilities support the performance, maintenance and sustainment of our shows, offerings, and events
Facilitate production meetings to ensure venue standards are being upheld as well as maintaining productive collaboration with key partners. Establish a presence amongst entertainment partners as the primary point of contact for all things technical support within a venue or project.
Help create the annual operating Plan (AOP), five-year plan, capital plan for assigned responsibilities while tracking expenses related to technical equipment, labor, and other resources, while implementing cost-control measures to stay within budget
Lead procurement process to repair/replace technical assets
Manage the processes and resources used to facilitate scheduling, labor tracking, procurement, maintenance activities, expense budgets, and reporting tools
Manage maintenance and operating guide and training programs to ensure cast safety, show readiness, and reliability of assets are to company standards. Including managing rigorous quality assurance processes, including system testing and pre-event rehearsals, to ensure all technical systems are operational and meet performance standards
Oversee and lead the justification, scheduling, and implementation of the IFP for assigned locations
Ensure all maintenance activities are performed efficiently, safely, and in compliance with Company standards and regulations including proper documentation utilizing reporting tools

Basic Qualifications/You Will Have

One of the following:

Proficiency with industry-standard software and hardware tools used for show control and show-action equipment.
Proven experience with large-scale live event productions, including concerts, theater, and corporate events.
In-depth understanding of signal flow, system integration, and troubleshooting within a live environment.
Project Management oversight of complex technical operation and maintenance

Exceptional communication skills, capable of articulating complex technical concepts to both technical and non-technical stakeholders.
Minimum 4 years of leader experience, leading hourly or salaried teams
Familiarity with collective bargaining agreements
Ability to be flexible with work schedule, including weekends, holidays and 3rd shift
Ability to manage confidential information and difficult conversations
Experience building relationships and working with all partners
Experience with budgeting and scheduling
Self-starter with the ability to deal with ambiguity
Proven proficiency with multiple software/computer programs including MS Office, MS Teams, Smartsheet, Maximo, MyTime, D Tools HR, etc

Preferred Qualifications

Leadership in a technical theater or maintenance environment
Project management or change management experience
Experience with Disneyland Resort collective bargaining agreements, specifically IATSE
Advanced knowledge of live entertainment crafts including but not limited to: facility and show lighting infrastructure, audio and RF protocols, automation and stage systems (encoders, TAIT control interfaces, profiles, safety hardware), rigging and rope access, video signal processing (distribution of video signals), special effects, scenic and stage systems
Knowledge of Disney HR procedures
Demonstrate passion and commitment to diversity and inclusion, including inviting diverse perspectives and promoting an inclusive work environment

Required Education

Bachelor's Degree in Business, Theater, Fine Arts/Technical, Engineering, or related field and/or equivalent work experience

The hiring range for this position in California is $94,200.00-$126,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disneyland Resort:

當時，Walt Disney 在 1955 年 7 月 17 日為 Disneyland 開幕，他表示它能夠成為「全世界的歡樂和靈感來源」。自那以後，Disneyland Resort 接待了超過 8 億位客人，擴展至大約 500 英畝，涉及方方面面，成為世界級的家庭度假勝地，擁有兩個知名的 Disney 主題公園、三間酒店和令人興奮的購物，名為 Downtown Disney District。組合創造力、技術和創新，度假村將講故事帶到新高度，每天和 Disneyland Resort 演藝人員為成千上萬位客人帶來 Disney 的神奇魔力。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.，其所屬的業務部門是 Disneyland Resort。

Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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