Associate Specialist / Specialist, Ticketing Services (Short Term Contract)

工作 ID 10114933 地點大嶼山, 香港 有意工作的公司 Hong Kong Disneyland Resort 日期已公佈 Mar. 05, 2025

申請

尊享福利

香港迪士尼樂園為我們的演藝人員提供多元化尊享福利。

前線工作交通津貼
前線工作膳食津貼
超時、清晨、深夜工作津貼
全職年終酌情獎金
員工尊享折扣優惠（樂園商品、餐飲、酒店住宿）
迪士尼樂園免費入場

"我很高興能夠在最奇妙的地方工作！"

商品銷售款待專員 Timmy

工作概要:

The Associate Specialist / Specialist, Ticketing Services position is responsible for the exciting behind-the-scenes functions that keep the Hong Kong Disneyland Resort operating effectively.

This position is responsible for the product development of complex Hong Kong Disneyland products related to Galaxy, including, but not limited to, bundle sales on tickets, meals, and special experiences. The position requires strong attention to detail and accuracy, and the ability to provide deliverables with high-quality standards within tight schedules.

Responsibilities

Perform the product development related to Galaxy including but not limited to ticket codes (PLU), access control, access calendar, prices, discount, sales programs, etc. The product on Galaxy does not limit on park admission, it also includes F&B coupons, F&B table dining sales, special merch items, special event admission (Magic Access sales events), Special experiences (Disney Tours), etc.
Be the advisor to other relevant teams on the transaction flows in Galaxy and the related systems/platforms (e.g. OLS, OLT, OTE, Entitlement, etc.)
Develop the transaction process flow related to Galaxy to ensure accuracy and efficiency and manage the user experience on the user menu
Be the SME Trainer to all Galaxy users and prepare the training materials

Requirements

Higher Diploma in Business Administration, Computer Science, Information Technology, Tourism, Operation Management, and Industrial Engineering related disciplines
Preferably 3-5 years’ of relevant experience
Knowledge in hotel and ticketing system would be an advantage
Knowledge in Galaxy, Opera, and Business Objects (BO) are required
Independent, demonstrated strong attention to detail and accuracy
Self-motivated with excellent partnership, interpersonal and communications skills
Strong problem solving skills, with an aptitude for identifying creative solutions
High integrity and uphold confidentiality
Excellent communication skills in written and spoken English and Chinese
Less experienced candidates will be considered for the Associate Specialist, Ticketing Services position

HKProfessional #LI-KY1

申請

關於Hong Kong Disneyland Resort:

香港迪士尼樂園度假區為不同國籍及年齡的賓客呈獻難忘且獨一無二的迪士尼奇妙體驗。賓客可以在這個奇妙王國裡置身喜愛的迪士尼故事中，在八個不同園區可盡情探索，親身享受各種獨有的得獎遊樂設施及娛樂體驗。賓客更可入住華麗又舒適的迪士尼主題酒店，令旅程更加完美。香港迪士尼樂園全心投入服務香港社區，致力傳揚樂園的奇妙歡樂。樂園透過不同層面的社區服務，關愛社會上有需要人士和家庭，啓發兒童和青少年的創意，更推動環境保護及健康生活。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 HK International Theme Parks Limited，其所屬的業務部門是 Hong Kong Disneyland Resort。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求

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