Manager, Product Solutions

工作 ID 10116465 地點伯班克, 加利福尼亚州, 美國 / 布里斯托尔, 康乃狄克州, 美國 / 旧金山, 加利福尼亚州, 美國 / 纽约, 纽约州, 美國 / 西雅圖, 华盛顿州, 美國 / 奧蘭多, 佛罗里达州, 美國 有意工作的公司 The Walt Disney Company (Corporate) 日期已公佈 Apr. 02, 2025

申請

工作概要:

Department Description

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description:

You will be part of the Cloud & Data Transformation Engineering organization, that provides next-level cloud, data, and developer enablement services to unleash digital magic for Disney. We use modern technologies, design patterns, culture, and organizational alignment to enable teams to seamlessly ship content, products, and magical experiences better, faster, safer, and happier.

As a Manager of Product Solutions, you are responsible for partnering across engineering and product peers, as well as leadership, and manage and guide a team of individual contributors to cohesively and consistently define product vision (lead with the why and think big!), establish a consistent customer rhythm of business, use data to find opportunities, and build a deep roadmap and backlog that prioritizes the highest value for users. This role requires a servant leader mindset and someone who is both technically capable and highly adept at building strong partnerships that deliver critical organizational outcomes. This role requires deep interaction and cross team dependency management for a portfolio of foundational services and capabilities that enable an integrated experience across several products.

This role is specifically focused on the end-to-end management of four product lines, bought from industry and integrated across Disney – Observability/Event Management, Data Solutions, Quality Tooling, Atlassian Enterprise Suite. The main focus is a consistent and automated approach to all phases of product lifecycle – Vendor billing, Disney financial planning, metadata management, data democracy, customer engagement, customer training/skilling, cross enterprise roadmap alignment, planning/communicating vendor releases & upgrades, and product support.

The ideal candidate is technically adept in software and data development lifecycles, Agile and MVP approaches, as well exemplary leadership and communication abilities (both verbal and written). This role requires you to engage customers of both technical and non-technical skillsets (e.g. Information Workers, Developers, and IT Admins).

Responsibilities of Role:

Directly manage, develop, attract, and retain a team of Product Solutions, driving a consistent practice across CDTE’s vendor product suite as well as driving optimization of usage
Partner with product and engineering leaders across the organization to assess baseline product maturity and develop a plan to streamline and drive best practice across the organization
Lead your team to collectively deliver a streamlined, organization-wide adoption of product methodologies and best practices
Set priorities for the team and provides supervision, guidance & feedback as needed to ensure the right outcomes are delivered
Leverage techniques that increase collaboration, predictability, and transparency for the team and organization, while promoting a culture of experimentation and innovation
Act as a product subject matter expert (SME) for the team and organization, imparting knowledge on product principles, and providing the team with tools for tailoring and implementing best practice.
Lead the team to identify opportunities to continually improve and implement organizational change
Oversee market and industry analysis of trends and conditions
Manage the development of the team, including performance appraisals, reviews, and training
Build a diverse product solutions team through a combination of training, career development, recruiting, and process improvement.
Lead by example to ensure the right strategic direction, planning, and prioritization is aligned to organizational priorities and the right business outcomes
Collaborate with engineers, customers, and stakeholders to prioritize work and set goals for the team.
Enact positive change within the team and foster/champion the team’s outcomes
Regularly report on status and team health, while identifying your team gaps and needs for your leadership.
Use a lifelong learning mentality, knowing the latest best practices and technologies
Exercise good judgment when faced with risk, blockers, or tradeoffs
Communicate expectations to partners, leaders, and customers, and optimally resets expectations as priorities or deliverables shift
Engage with customer and organizational leadership to deeply understand unarticulated needs, successes, and new opportunities; then conveys that information to the team in a manner that is traceable and useful.
Ensure business rhythm is established that corrals both customer sentiment feedback, as well as customer data that enables prioritization requests and enhancements for the product line
Deep empathy for customer requirements - both the good and the bad

Must Haves:

A minimum of 8 years’ experience in a technical engineering role such as software, data or systems engineering
A minimum of 8 years’ experience in technical product or program management
8 years’ experience managing individual contributors
Proven experience setting strategic vision, large scale application/data deployments, managing software or data development lifecycles, and resolving issues that impact design, product success, or address future technologies
Experienced in SCRUM/Lean Agile frameworks with an MVP/iterative approach
Ability to influence, take calculated risks, make sound business decisions, and resolve concerns as needed
Excellent interpersonal, business development, and communication skills (both written & verbal for both technical and non-technical audiences)
Positive can-do partnership demeanor while working with cross-functional teams and business units
Must be detail oriented, self-organized, and capable of simultaneously prioritizing multiple efforts
Proven ability to develop and deliver presentations geared for Senior and Executive Management
Ability to resolve conflict
Experience mentoring or growing other individuals; a deep passion for being a servant leader to others
Ability to thrive in a dynamic, collaborative, and fast paced environment
Models desired company cultural attributes and inclusive behaviors

Nice To Haves:

Experience using Azure DevOps for work item management

Education:

Bachelor’s degree in computer science, information systems, software, electrical or electronics engineering, or comparable field of study, and/or equivalent work experience

The hiring range for this position in Burbank, CA is $138,900 to $186,200 per year, Seattle, WA or New York is $145,400 to $195,000 per year and in San Francisco, CA is $152,100 to $203,900. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於The Walt Disney Company (Corporate):

在 The Walt Disney Company (Corporate)，你會看到公司強大品牌背後各業務如何融會交流，建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子，你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜，同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Worldwide Services, Inc.，其所屬的業務部門是 The Walt Disney Company (Corporate)。

Disney Worldwide Services, Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

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