Distribution Ops Coord VOD
工作概要:
On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.
Additional details to include (optional):
- Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
- Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
- Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
Content Operations is ultimately responsible for successfully delivering Disney’s entertainment and sports content to millions of people every day. This involves developing, operating, and managing a global content supply chain – the myriad of steps involved from taking a finalized TV show/movie, or live piece of content, from inside Disney to audiences around the globe, in their preferred language and format. This team also manages technology operations in Latin America, Europe and Asia Pacific.
VOD Distribution is responsible for providing internal and external support for Video-On-Demand (VOD) content distribution activities for DE+E broadcast and cable networks, including ABC, Disney Channels, Freeform, FX and National Geographic Networks
Job Summary:
This role will interact with many internal and external Disney partners such as Media Services, Broadcast Operations, Programming, Sales, Ad Sales, Media Engineering, and Marketing. Candidate must maintain a high level of customer service at all times. As a key point of contact for VOD delivery and CableLabs ADI metadata management, the role will also be accountable for database accuracy and assuring the technical compliance requirements of our VOD partners. Some of the key day to day tasks will include:
- Providing timely communication to incoming affiliate MVPD inquiries and support incoming requests and resolutions with Manager.
- Distribute delivery planners and communicate delivery schedules to all entitled affiliates and MVPDs.
- Perform deliveries of media using internal and external applications and tools including Aspera, Signiant, Media Monorail, Mediator, Jellyroll, Aspera and Media Monorail to any North American client.
- Redeliver VOD packages to affiliates/MVPDs, as requested.
- Help to maintain and track affiliate/MVPD issues to escalate to Manager, Sr. Manager, Director
- Oversee automated and manual Aspera VOD and DAI ads and promos deliveries to MVPDs, and monitor all distribution to ensure timeliness of deliveries and steady state of ecosystem.
- Confirm all entertainment programming assets are delivered as scheduled by programming teams and within all Standard Operation Procedures (SOPs)
- Assist with communication of takedown alerts and affiliate alerts for high profile content deliveries and programming priorities.
- Assist team with daily reporting and tactical tasks related to Canoe DAI assets/metadata, Nielsen VOD TIC Encoding data, and daily management of DAI Google reports with Ad Sales
- Assist manager in developing, documenting, maintaining and enforcing media management, storage and content security policies.
- Work under general supervision of Managers, Sr. Managers and Director
- Performs routine/structured tasks in the entry level
A successful candidate in this role must have the ability to self-motivate and work in a detail-oriented, fast paced, multi-network environment. You will have opportunities to collaborate across teams to sort, analyze, and document key functions and processes into one or more consolidated repositories. As well as leverage current technology to better streamline VOD and Distribution Operations related to communication, asset and metric tracking, in an effort to streamline processes.
Responsibilities and Duties of the Role:
- VOD asset and distribution management including any redeliveries, failures or issue mitigation
- Communication between external MVPD clients and internal teams
- Data reporting and tracking in systems
Required Education
- Bachelor’s degree or equivalent experience
Preferred Qualifications
- 1 year of experience in media packaging and distribution and/or television operations experience preferred
- Broadcast/Cable television, Studio, or Post Production house experience is preferred
- Standard understanding of business tools and applications such as Google suite, exemplary data analysis and Excel proficiency
- Familiarity with media delivery tools such as Aspera and Signiant
- Basic understanding and deep interest in television operations and broadcast/streaming technology platforms
- Ability to adapt and learn new systems, technology in rapidly changing environments
- Affinity for Disney brands and values
關於Disney Entertainment & ESPN Technology:
Disney Entertainment 和 ESPN Technology (DE&E Technology) 為 Disney 的兩個媒體業務部門提供技術骨幹和產品開發,同時幫助公司處於創新尖端,使公司能夠不斷利用技術增強故事講述和創造力,同時為其業務提供可擴展性、靈活性和效率
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Streaming Technology LLC,其所屬的業務部門是 Disney Entertainment & ESPN Technology。
Disney Streaming Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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