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Media Systems Engineer
工作概要:
Disney Entertainment & ESPN Technology (DEET) brings together the Company’s best-in-class product, technology, and commercialization teams together into one global organization. DEET is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data, and certain key technology functions worldwide for the Company's content engines. DEET also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+ and Disney+ HotStar; and domestic broadcast and cable television networks.
DEET creates products, platforms, and innovations for the DEET Segment and the Walt Disney Company by driving the strategic development and use of technology, building scalable systems and products to empower our businesses and engage consumers. With global scale, local presence, and deep technological excellence, DEET helps The Walt Disney Company optimize technology, platforms, and resources, bring creative ideas to life and create industry-shaping approaches.
Job summary:
Based out of our Singapore office, we are looking for a Supply Chain Systems Engineer to join our Disney Media & Entertainment Distribution team.
Working as an integral contributor in a small team, you will act as a systems administrator for media asset management, content supply chain platforms and other relevant systems. You will provide engineering and maintenance support for all underlying broadcast and supply chain infrastructure for international content workflows.
You will build strong working relationships with the LOB and Disney services provider teams so that any issues can be identified early and dealt with swiftly.
Responsibilities and Duties of the Role:
- You will ensure that the technical infrastructure and systems are maintained to the highest possible standard.
- Manage the implementation of technical change and provide technical expertise as required by the Disney LOB’s within an agreed change control process.
- Work with third party support teams to troubleshoot and resolve technology problems.
- Effectively log, document and escalate problems and their resolution using core company tools for the management of support tickets.
- You will ensure all documentation detailing the content supply chain and infrastructure are kept accurate and up to date.
- Provide engineering support for hardware and software upgrades and the installation of new equipment relating to projects and new business.
- Work within the Disney security policy to protect the production technical environment and Disney’s intellectual property.
- A high standard of computer literacy is essential. An understanding of cloud computing and networking would be advantageous.
Required Education, Experience/Skills/Training:
Minimum qualifications
- Educated to Degree level in a related Broadcast Engineering or Computer Science course, followed by selective theory and practical training courses during employment. Alternatively, you are educated to A Level standard with a demonstrable track record of greater than 3 years in media systems engineering and maintenance.
- A high standard of computer literacy is essential. An understanding of cloud computing and networking would be advantageous.
Preferred Qualifications:
- An excellent knowledge of current broadcast transmission systems, IT systems, content supply chain/asset management systems and non-linear broadcast systems within a cloud infrastructure is required.
- Proven background and experience in the support of broadcast solutions.
- You will previously have worked in an engineering position within the media industry and be conversant with a wide range of technical terms, concepts, equipment, and procedures relating to the field.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
關於Disney Entertainment & ESPN Technology:
Disney Entertainment 和 ESPN Technology (DE&E Technology) 為 Disney 的兩個媒體業務部門提供技術骨幹和產品開發,同時幫助公司處於創新尖端,使公司能夠不斷利用技術增強故事講述和創造力,同時為其業務提供可擴展性、靈活性和效率
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 The Walt Disney Company (Southeast Asia),其所屬的業務部門是 Disney Entertainment & ESPN Technology。
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