Manager, Strategic Insights (Product)

工作 ID 10103736 地點圣莫尼卡, 加利福尼亚州, 美國 有意工作的公司 Disney Direct to Consumer 日期已公佈 Nov. 14, 2024

申請

工作概要:

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we’re looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

Job Summary:

Hulu’s Consumer and Market Insights team is seeking a Manager, Strategic Insights (Product) who will be an outstanding addition to our team. In this role at Hulu, you will lead a dedicated research function to support our business partners tasked with improving the Hulu experience, namely Hulu Product and Design leaders. The right person for this role is a collaborative partner to the business, has strong project and team management skills, and can use insights to inform both strategic and tactical decision making. If you are someone who is passionate about driving decision-making by bringing the voice of the consumer to the boardroom, then this is a great role for you. This position will be on-site in Santa Monica, CA up to four days/week.

What you’ll do

Partner with business stakeholders, particularly in the product and design orgs supporting Hulu, to develop a research roadmap that supports their business objectives.

Lead the complete process of planning and executing qualitative and quantitative research studies, from development of the research instrument and survey programming to data analysis and presentation of findings.

Develop insights to impact key KPIs related to subscriber engagement, content discovery, customer satisfaction, app usability and subscriber retention.

Conduct a balance of broad, strategic research aimed at pushing thinking forward as well as more tactical projects to understand the impact of initiatives on the business.

Guide and mentor more junior researchers on the projects relevant to this area of scope.

What to bring

BA/BS preferred or will consider commensurate years of experience

5+ years of custom research project experience, preferably with some years dedicated to research on digital product experiences

Experience with managing all phases in successful execution of research projects, including managing timelines, questionnaire design, data collection and analysis, reporting and presentations. Proven ability to manage multiple projects at a given time.

Experience with A/B testing and integrating primary research into the testing process

Knowledge of a variety of market research methodologies and their applications

Strong data analysis skills on large quantitative and qualitative datasets

Strong presentation skills, focused on telling a story with insights

Strong problem-solving and critical thinking skills to apply to research and business questions

Proactive, adaptive, and collaborative work style

Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is an inclusive environment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process. We are proud to be an Equal Opportunity Employer.

The hiring range for this position in Santa Monica, CA is $111,000.00 to $152,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Direct to Consumer:

Disney 的直接消費者團隊負責監督 Disney Entertainment 中的 Hulu 和 Disney+ 串流業務，協助將 The Walt Disney Company 一流的故事講述給世界各地的粉絲和家庭。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Hulu, LLC，其所屬的業務部門是 Disney Direct to Consumer。

Hulu, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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