Facilities Operations Specialist
工作概要:
Facilities Operations Specialist
As the Facilities Operations Specialist, you will be part of the CotinoTM, A Storyliving by DisneyTM Community Operations team. This team is committed to delivering exceptional Disney service to our residents and is responsible for the day-to-day management of the Cotino community, including, but not limited to, the Homeowners’ Associations, security and gatehouse operations, and maintenance services for non-residential facilities and amenities. This person will also assist in the show aspects of the community, including janitorial services, landscaping, and infrastructure. You will help represent the Community Operations team’s hospitality-first approach to residential living, as your role involves a diverse range of responsibilities while providing a high touch experience for our residents and guests.
This salaried role will be on-site at Cotino™, A Storyliving by Disney™ Community in Rancho Mirage, California, and will report to the Facilities Operations Manager.
This is a full-time role.
You Will:
Maintain a constant focus on the Disney appearance standards by ensuring day-to-day cleanliness and maintenance, and that all amenities and facilities are clean, safe, and in good working order for residents and their guests. Engage with residents in a professional, courteous manner and assist with general questions
Monitor, inspect and hold third-party providers accountable on all areas under contractual service agreements. Coordinate with designated service contractors to schedule work, and troubleshoot performance issues. Build and nurture relationships with contractors and vendors through meetings, site visits, and correspondence
Support the performance of handyperson tasks, such as painting, basic electrical, plumbing, and repairs. Assist with identifying qualified vendors and provide oversight for tasks, as needed
Coordinate the turnover process of residential common areas and non-residential facilities from the Developer to the Association(s).
Assist with the lead of special projects, such as: developing punch lists, writing change order requests, approving work completed, and coordinating assigned projects with other departments as needed
Proactively inspect trees, shrubs, and turf for balanced growth and planting techniques and inspect irrigation systems for accurate operation
Perform administrative functions in support of assigned duties: maintain appropriate documentation, statistics, work orders, and records as it relates to assigned areas of responsibility.
Provide staffed office hours, field and collect incoming resident inquiries and advance through proper channel for resolution
Understand Community documents, rules and regulations to field resident questions/concerns
You Will Have:
A minimum of 3 years’ experience in light HVAC, electrical, plumbing and machinery, and partnering with landscape vendors on irrigation needs. An equivalent combination of education, certification, training, and/or experience may be considered
Proven experience in a guest service or hospitality-related role with ability to own and resolve situations and cure issues while multitasking under shifting priorities
Experience evaluating and performing basic handyman repairs
Ability to read and interpret plans and specifications to ensure compliance with established standards, including landscape and irrigation plans
Ability to listen effectively and demonstrate strong communication skills, both written and oral
Ability to successfully use a variety of tools and equipment including gardening/landscaping equipment, hand tools, personal computer, mobile devices, and designated software with the ability to quickly and independently learn new tools, as needed
Ability to coordinate multiple projects and activities, and prioritize the work in timely manner, at times with minimal direction
Ability to perform work outdoors in all weather, including extreme heat
Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods, with adherence to safety guidelines
Proficiency in Microsoft Office suite of products
Preferred Qualifications:
Experience with landscape installation and construction, along with the ability to read and interpret plans and surveys
- Experience working in mixed use residential/commercial communities
Preferred Education:
Associate’s degree or higher in Horticulture, Parks Administration, Landscape Architecture, or a related field, or a minimum of three years of similar experience
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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The hiring range for this position in California is $58,700 to $78,600 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Storyliving by Disney Management, Inc.,其所屬的業務部門是 Disney Experiences。
Storyliving by Disney Management, Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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The Walt Disney Company 運用精采故事的非凡力量,為世界各地獻上頂級娛樂、豐富資訊及靈感啟發,締造出使我們成為全球頂尖娛樂公司的知名品牌、創意理念及創新科技。
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