System Engineer
工作概要:
Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a streaming service that offers premium originals, current season TV, a massive library of hit series and movies, and live television and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and Nat Geo. Our DTC team is looking for hardworking team-players to join the Viewer Experience team, who will thrive upon the legacy of Disney, and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer (DTC) experience through strategic hard work and determination.
Job Summary:
As a Senior Manager Partner Strategy & Project Management, you will be at the forefront of shaping and executing strategies that drive our business forward. In this pivotal role, you will lead a diverse range of projects, from conducting insightful business reviews with BPO partners to spearheading site development initiatives. Your strategic acumen will be key in developing long-term vendor management strategies that align with our company's overarching goals. With a focus on collaboration, cost coordination, and continuous improvement, you will work closely with internal teams and BPO partners to optimize operations and deliver exceptional results. If you are a strategic thinker with a proven track record in project management and vendor relations, and you possess the leadership skills to mentor a dynamic team, we invite you to join us in this challenging and rewarding position.
What You'll Do:
- Monthly Business Reviews: Conduct regular business reviews with BPO partners to assess performance, evaluate contract compliance, and ensure alignment with strategic goals.
- Site Development and Deprecation: Lead the planning and execution of new site development and deprecation projects, ensuring seamless transitions and minimal disruption to operations.
- Project Management: Manage a portfolio of strategic projects related to vendor management, from planning through execution, ensuring projects are delivered on time, within scope, and within budget.
- Strategy Development: Develop partner strategy recommendations and business insights for executive leadership. Developing long-term strategies for vendor management that align with the company's goals and implement strategies to optimize vendor performance, improve service delivery, and reduce costs, aligning with overall business objectives.
- Cost Coordination: Coordinate with Service Delivery and Support Services Managers to model costs and assess financial impact when changes are contemplated.
- Feedback Collection and Collaboration: Collect needs and feedback from BPO partners to create a 360-degree feedback loop, providing actionable insights for continuous improvement and ensuring alignment with business objectives.
- Partner with support teams to develop hypotheses on optimizing BPO operations.
- Recommends technology solutions and process changes working with local teams and BPOs on all major implementations.
- Turn ambiguous information into insights and recommendations in a rapid growth environment
- Stakeholder Collaboration: Collaborate with internal teams, including Procurement, Legal, Finance, and Operations, to ensure cohesive vendor strategies and effective communication.
- Team Leadership: Lead, mentor, and develop a team of VMO support professionals, promoting a culture of high performance, accountability, and continuous learning.
What You'll Need:
- Bachelor’s degree in business administration, Finance, Management, or a related field; an advanced degree (e.g., MBA) is a plus.
- 8+ years of experience in strategic planning, project management, and/or vendor management; with at least 3 years in a leadership capacity.
- Proven experience in managing complex vendor relationships, contract negotiations, and cost management.
- Strong knowledge of vendor management best practices, contract management, and financial compliance.
- Communication Skills: Exceptional abilities in communication, negotiation, and interpersonal relations are crucial. Ability to clearly and regularly communicate to senior executives on strategies, goals, and status
- Analytical Prowess: Strong analytical and problem-solving capabilities, with an emphasis on informed data-driven decision-making.
- Excellent leadership, communication, negotiation, and interpersonal skills.
Nice-To-Haves:
- Familiarity with project management frameworks (e.g., PMP, Agile) and related tools is preferred.
The hiring range for this position in Los Angeles, CA is $124,900 to $167,600 per year, and $118,900 - $159,900 in San Antonio, TX. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Direct to Consumer:
Disney 的直接消費者團隊負責監督 Disney Entertainment 中的 Hulu 和 Disney+ 串流業務,協助將 The Walt Disney Company 一流的故事講述給世界各地的粉絲和家庭。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Hulu, LLC,其所屬的業務部門是 Disney Direct to Consumer。
Hulu, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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The Walt Disney Company 運用精采故事的非凡力量,為世界各地獻上頂級娛樂、豐富資訊及靈感啟發,締造出使我們成為全球頂尖娛樂公司的知名品牌、創意理念及創新科技。
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