Client Services Manager

工作 ID 10110945 地點 Lisbon, 葡萄牙 有意工作的公司 The Walt Disney Company (EMEA) 日期已公佈 Jan. 31, 2025

申請

工作概要:

About the Role & Team

We are seeking for a Client Services Manager that can add their extensive knowledge and acumen in media planning, campaign management and ad operations.

Designed to maximize revenue, drive operational efficiency, and provide top tier sales and partner support, the Client Services plays a vital role in reaching our targets and maintaining high standards in relationships with advertisers and agencies.

The successful candidate will be planning and executing the operational elements of the advertising campaigns. From media planning to campaign set up, analysis, optimization, reporting, and invoicing, covering all forms of advertising activity across our digital properties. There will be a specific focus on video advertising within our flagship product, Disney+.

You will be required to work 4 days a week in our Lisbon office for this position, and one day working remotely.

What You Will Do

Supporting salespeople and associated clients through all phases of the campaign lifecycle, fromplanning to invoicing with all Disney digital assets, including Disney+
Responsible for delivering successful media plans that maximize revenue, meet client objectives, and spur repeat business
Able to perform all tasks related to campaign management, specifically inventory forecasting, media plan creation, order entry, trafficking, optimizing, reporting, and invoicing
Act as main point of contact for any escalations on complex challenges or requests regarding inventory, ad products, or campaigns
Assist Sales, Finance, and Accounting in revenue tracking
Troubleshoot and resolve ad delivery, ad quality, and technical issues, liaising with global Ad Platforms support
Test potential ad tech vendor integrations and provide input on contract negotiations
Ideate, implement, review, and evolve operational processes that drive quality and efficiency
Analyse usage & performance of digital inventory to develop strategies & products that maximize revenue yield
Collaborate with regional team to implement our customers campaigns ensuring delivering and problem solving if needed
Assist management and senior leadership on ad-hoc assignments

Required Qualifications & Skills

Graduate level or equivalent experience.
Strong experience in the advertising sector, either publisher/agency side or in ad tech.
High understanding of programmatic advertising, technologies that power it, and key vendors in the space, DSP, SSP, Trading teams.
Strong understanding of the digital media landscape, with specific expertise in video, programmatic, and CTV (Connected TV) advertising including technology and vendors in the market.
Familiar with general data protection and privacy requirements related to digital advertising.
Expert on defining and evolving processes
Highly competent in forecasting, planning, trafficking, and managing ad campaigns for display and video across websites, apps, social platforms, and connected TV environments
Demonstrated ability in activating campaigns, producing accurate and relevant insights, and optimizing performance
Able to represent company in external meetings and events if needed
Media or entertainment brand experience is beneficial, as is familiarity with processes and policies of a multinational corporation
Highly motivated and driven problem solver
Market oriented with strong knowledge of the Portuguese digital market
Great attention to detail, organizational skills, and ability to effectively prioritize and balance multiple projects simultaneously
Analytical; able to review, assess, and strategize based on the results ·
Comfortable working independently or collaboratively with reports, peers, and senior executives
In-depth understanding of digital media and the advertising industry, particularly video and within EMEA
IT savvy across core business applications and remote working tools (Outlook, Excel, PowerPoint, Slack, Zoom)

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

申請

關於The Walt Disney Company (EMEA):

Disney EMEA 旨在透過在 29 個國家的辦事處在 59 個市場營運的超過 6,000 名員工團隊在極其多樣化的多個國家推動增長、創新和品牌親和力。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Portugal TF, Unipessoal Lda，其所屬的業務部門是 The Walt Disney Company (EMEA)。

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