Sales Coordinator, Disney Vacation Club
樂享魔法
員工和演藝人員是我們一切工作的核心,因此 Disney 提供具有競爭力的全面獎勵方案,包括薪資、健康和儲蓄福利、休假計劃、教育機會等。
*福利和資格可能因企業和地點而異
- 健康保險與健康
- 托兒選項
- 有薪假期
- 退休計劃
- 學費援助
- 每週支薪
「直到我來到這裡之前,我不認為我覺得好玩才去做的事——透過統計數據講述體育故事——會成為我的工作。」
ESPN 高級研究員 Ana
工作概要:
“Disney Vacation Club, a leader in vacation ownership, debuted in 1991 with a flexible, vacation points-based system rather than the traditional fixed-week timeshare model. Today, Disney Vacation Club has more than 250,000 member families, from all 50 states and approximately 100 countries, who have discovered the joys of membership.”
The Sales Coordinator for Disney Vacation Club (DVC) will support the global sales operation and ensure a magical sales experience for guests. You will collaborate with area leadership, Sales Associates, Vacation Club Guides, and other lines of business, using expertise in the DVC sales process to guarantee a flawless sales journey across various channels, including Disney Parks and Resorts and the Disney Cruise Line.
The Sales Coordinator will report to the Sales Support and Services Manager and sit in Lake Buena Vista, FL. This is a Full-Time role.
Responsibilities/You Will:
Maintain daily operations sheet and implement same-day movement plans using the company’s deployment system
Complete opening and closing checklists for Welcome Home Centers, supporting both backstage and onstage operations, including tours, group presentations, and model viewings
Serve as the primary point of contact for Guest Service recovery
Confirm eligibility and distribute tour incentives as needed
Provide day-to-day support to Sales Associates, Vacation Club Guides, and Sales Leadership through phone-based inquiries
Lead sales operations efforts through various projects, including technology, cruise offerings, training, or incentives
Request and handle security access for Open House visitors
Compile and correlate end-of-day Sales reports
Relay operational concerns and propose process improvements to leadership
Log and handle in-person interactions in Salesforce, ensuring updates to the sales lineup
Adjust operations based on demand, following established procedures and standards
Monitor equipment and systems, report concerns to relevant departments, and keep partners advised
Submit maintenance requests using HotSOS
Basic Qualifications/You Have:
2+ years of professional experience, prefer experience as a Coordinator or Trainer
Outstanding Guest service skills with strong organizational skills and high attention to detail
Demonstrated computer proficiency within a Windows environment
Experience communicating with multiple lines of business and levels of leadership
Experience with high volume and fast-paced environment
Experience making decisions, problem-solving, and giving feedback
Ability to work effectively independently or within a team
Ability to work both in a standing and sitting position throughout the day, and escort guests and members to DVC Showrooms
Ability to lift 35 pounds
Ability to be flexible with work schedule, including evenings, weekends, and holidays
Preferred Qualifications:
Possess a valid State of Florida driver’s license
Familiarity with Disney Vacation Club
Experience with MeRlin (Salesforce)
Disney System Knowledge
Experience working in a sales or membership environment
Education:
High School Diploma or equivalent
Bachelor's Degree or equivalent experience preferred
Additional Information:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
關於Disney Vacation Club:
Disney Vacation Club 是度假所有權領導者,並為家庭提供靈活的度假計劃。 Disney Vacation Club 演藝人員為入住 14 間 Disney Vacation Club 目的地中任何一間酒店的會員和賓客帶來 Disney 的神奇魔力,包括 Walt Disney World Resort;Disneyland Resort;Hilton Head Island、South Carolina 以及 Vero Beach, Florida。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Vacation Development, LLC,其所屬的業務部門是 Disney Vacation Club。
Disney Vacation Development, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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