Assistant Community Association Operations Manager-Golden Oak

工作 ID 10106708 地點布埃纳文图拉湖, 佛罗里达州, 美國 有意工作的公司 Walt Disney World Resort 日期已公佈 Nov. 20, 2024

申請

工作概要:

About the Role & Team

The Assistant Community Association Operations Manager is a salaried position, reporting to the Community Association Operations Manager, and is part of the Community Operations team in a first-of-its-kind luxury residential community, spanning nearly 500 acres! You will focus on delivering a bespoke, hassle-free resident experience through responsive and timely communication, proactive resident service, and cross-functional relationships within the community and among external partners. The Assistant Community Association Operations Manager will spend an equal amount of time out in the community as in the office, greeting residents, traveling the property, and performing regular inspections to see that our “First Class” standards are met or exceeded every day. As a result, this individual is motivated to work independently with a strong sense of personal responsibility as it pertains to their role in the management of the community.

What You Will Do

Be the first point of contact for owners seeking assistance from the Association: from assessment questions to architectural modifications, leverage processes and resources to see that resident questions and concerns are addressed to resolution in a timely manner.
Direct 20+ third-party service providers that comprise the Community Operations team, leading by example to showcase our community’s “First Class” standard and Disney show quality expectations.
Assist with the sourcing of vendors to perform work on behalf of the community and help manage contractor relationships daily to maintain a productive and accountable partnership.
Recommend enhancements to existing processes, resources, and technology; seeking ways to bring seamlessness and efficiency to the resident experience in keeping with the Golden Oak standard of excellence.
Perform regular and consistent inspections of the community and its neighborhoods, following state statute and the Association’s governing documents to ensure all properties are compliant with the “First Class” standard. Clearly and effectively communicate with those residents who must make corrections to return to compliance.
Maintain accurate records on architectural requests and their status, community standards inspections and their outcomes, lease requests and their approvals, home resales, and approval of access control device requests.
Serve as primary point of contact to the Architectural Control Board (ACB) and Compliance Committee. Build agendas, schedule and host meetings, and compose minutes for Association records.
Support emergency operations, including hurricane ride out crew, as needed and instructed by Community Association Management.

Required Qualifications & Skills

3+ years of experience in community management or hospitality industries
2+ years of experience in operations leadership
Actively maintain a State of Florida Community Association Manager professional license or will obtain one within a designated period.
Individual accountability as a motivated self-starter who takes pride in the quality of their work.
Ability to think critically and strategically as pertinent to Association standards and maintenance requirements.
Organizational skills with attention to detail and ability to handle multiple priorities.
Problem solving skills, as well as continuous improvement process skills.
Communication skills, including by phone and presentation, as well as comfort with senior leadership.
Computer proficiency, specifically Microsoft Outlook, Microsoft Excel, and web-based applications.
Able to work a flexible schedule including weekdays, weekends, evenings, and holidays.

Preferred Qualifications

Experience in Disney operational leadership
Experience working with the affluent market and/or VIP clientele.
Experience managing or working with third-party contractors.
Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) or Professional Community Association Manager (PCAM) designations/accreditations
Language skills

Education

Bachelor’s degree or higher in business, communications, parks, or a related field, or five years similar experience, is preferred.

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Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

申請

關於Walt Disney World Resort:

自 1971 年開幕以來，華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日，來自世界各地數以億計的賓客均慕名而來，到訪這個奇幻之地，享受一趟迪士尼假期。透過創意、創新和科技的結合，度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承，透過無與倫比的細節和超卓的賓客服務，將迪士尼的魔法栩栩如生地呈現於賓客眼前。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.，其所屬的業務部門是 Walt Disney World Resort。

Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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