Character Manager
工作概要:
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As Character Manager, you will manage the entire daily onboard operation of the World Famous Disney Characters including appearances, events, and programs. You will lead a team of performers in compliance with the Character Programs and Development standards to ensure the Character Brand, integrity and use.
You will report to the Assistant Cruise Director
Level: Officer
職責:
- Provide leadership, coaching, and recognition for all direct reports
- Provide feedback, coaching and discipline for all direct reports including, but not limited to mid and end of contract reviews
- Ensure the Character Brand, integrity and use with all Character events, activities, photo shoots, and special events
- Uphold the 5 keys by focusing on Safety, Courtesy, Show, Inclusion and Efficiency
- Partner with Entertainment Leadership Teams Shoreside on brand concerns, height ranges, training, performer schedules and show quality issues
- Act as the Shipboard main contact for Character recovery
- Communicate with all departments involved with Character events
- Educate internal departments on Character integrity
- Build and communicate Character Ticketing Grids for Bookable Events
- Monitor Guest Satisfaction Measurement scores and propose opportunities for improvement
- Positively motivate teams in a fast-paced and fluid environment
- Perform Stage Management responsibilities when necessary including operational decisions in altered performance environments
基本條件:
- Minimum three to five years leadership experience in Entertainment operations within the last five years
- Previous Disney Entertainment Operations experience working as a Character Performer, Character Manager or Entertainment Manager within the Disney Company
- University degree or related course work associated with recreation, education, entertainment, or a related field of study desirable
- Experience leading and motivating a team while organizing and prioritizing the team's goals.
- Previous performance experience beneficial
其他資訊:
This is a shipboard role.
Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option
You must:
- Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
- Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
- Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
- If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
- Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
- Complete a pre-employment medical
- Obtain a criminal background check
- Bring approved work shoes
關於Disney Cruise Line:
作為遊輪行業的領導者,迪士尼遊輪公司提供了一個家庭可以重新連結、成人可以充電、兒童可以體驗迪士尼所提供的所有魔力的環境。客人可以從世界各地的港口出發,開啟令人興奮的旅程,前往加勒比海、巴哈馬、阿拉斯加和歐洲等地。在我們不斷成長的船隊和巴哈馬的迪士尼島嶼目的地上,我們出色的船員和演職人員為我們的客人提供只有迪士尼才能提供的傳奇迪士尼服務和迷人的娛樂。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Magical Cruise Company, Limited,其所屬的業務部門是 Disney Cruise Line。
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