Manager, Systems Reliability Engineering

工作 ID 10108887 地點伯班克, 加利福尼亚州, 美國 有意工作的公司 The Walt Disney Studios 日期已公佈 Jan. 09, 2025

申請

工作概要:

The Walt Disney Company is a world-class entertainment and technology leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

Managers working Walt Disney Studio Technology must possess a broad, integrated worldview of both Information and Media technologies in order to successfully implement, manage and support the next generation of infrastructure and workflow applications designed to support feature film production, post-production and distribution. The Manager, Systems Reliability Engineering must be technically competent to oversee Systems Reliability Engineers, Media Systems Engineers and Storage Engineers, able to prioritize, delegate and oversee the team of highly talented engineers in Studio Technology.

Responsibilities

Direct management of a team of Media Systems Engineers, Systems Reliability Engineers, and Storage Engineers that support Studio-run production environments, whether on premise or in the public cloud
Develop operational plans and procedures covering change control, maintenance events, intergroup communications, and downtime response
Assist and facilitate architecting and engineering of systems solutions that fulfill various business unit requirements
Responsible for appropriate application of Corporate, Studio, and individual business unit security practices and standards
Manages all critical stakeholder interfaces including: developers, production, post production, client services, Studio Tech groups, and wider Enterprise
Responsible for effective collaboration between all Studio Technology operations and engineering groups, including systems reliability engineering, systems, networking, software, and client services
Responsible for collaboration and relationships with other proximate Disney groups, including Post Production Services, Enterprise IT, IT outsourcing partners, and the broader Studio Technology groups
Make sound technical and business decisions autonomously when confronted with competing operational trade-offs
Oversee the performance and deliverables of 3rd party, domestic or offshore technical support suppliers

Develop detailed service specifications designed to guide the activities of 3rd party suppliers
Assure readily available and secured third party communications
Optimize business value of Studio infrastructure operations in a 24x7 shop, and in the most cost-effective way possible

Ensure reliable operation of infrastructure and component monitoring, instrumentation and management tools in order to predict, quickly diagnose and resolve abnormal systems behavior
Secure and report on all systems and subsystems
Manage key vendors and partners, both internal and external
Serve as an escalation participant for tickets and issues related to supported infrastructure
Manage budgets, forecasts and 5-year plans for the studio systems initiatives
Responsible for all equipment/software maintenance contracts and renewals
Responsible for all third-party service contracts

Knowledge, Experience & Expertise

Experience working in media production environments
Hands on experience building and running Linux and Windows platforms
Smart, self-driven with a keen focus on and track record of exceptional delivery of innovative solutions
Strong written and verbal communication skills
Skilled in managing Cloud/IaaS Environments (e.g. AWS, Google Cloud Compute)
Knowledge in system management languages (e.g. Chef, Terraform, Ansible)
Expertise in Software Development Continuous Integration (CI) Pipeline knowledge (e.g. Jenkins, Gitlab CI) and Source Control Management (e.g. Git)
Expertise with Operating Systems, Distributed Systems and Container Platforms (e.g. Kubernetes/GKE, ECS, Openshift, Fargate)
Expertise in multiple scripting languages in your toolbox (e.g. Python, GO, Ruby, or Swift), with ability to build test coverage for all code being developed
Virtual hosting technologies (e.g. VMWare, KVM)
Data center, network, and application architectures
Able to evaluate new system and/or infrastructure solutions for technical feasibility against known requirements and standards.

Personal Characteristics

A seasoned and experienced technical manager, preferably from a dynamic production support environment, able to comfortably oversee highly knowledgeable technical support staff yet also contribute technically to the plan/solution.
Able to multitask in a highly complex, diverse, systems environment
Able to quickly make decisions given incomplete and conflicting knowledge
Highly self-directed, being able to both manage and (re)prioritize the multiple concurrent and competing challenges, issues, ambiguities, and contradictions that, inevitably, occur when supporting systems
Strong analytical problem-solving skills
A team-building leader with good interpersonal, verbal and relationship building skills
Ability to construct, manage and oversee a complex budget of annual and 5-yr planning elements
A generalist who can perform many different tasks
Excellent verbal and written communication skills, and thus able to explain and document the systems to their diverse audiences.
Good interpersonal and relationship building skills.

Required Education

BS in Computer Science or related field with 8+ years of experience or equivalent
4 years of technology management experience

The hiring range for this position in Los Angeles, CA is $167,700.00-$224,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於The Walt Disney Studios:

超過 95 年來，The Walt Disney Studios 一直是 The Walt Disney Company 建立的基石。時至今日，其將優質電影、情節故事、音樂及舞台劇獻給世界各地的消費者。The Walt Disney Studios 坐擁一系列備受尊崇的電影工作室，包括 Disney、Walt Disney Animation Studios、Pixar Animation Studios、Marvel Studios、Lucasfilm、20th Century Studios 及 Searchlight Pictures。旗下亦設有世界級舞台表演製作商 Disney Theatrical Productions。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Pictures，其所屬的業務部門是 The Walt Disney Studios。

Walt Disney Pictures 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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