Senior Master Control Operator (Sr Network Origination Oper)-Bristol, CT

工作 ID 10112890 地點布里斯托尔, 康乃狄克州, 美國 有意工作的公司 Disney Entertainment & ESPN Technology 日期已公佈 Feb. 19, 2025

申請

工作概要:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Content Operations is ultimately responsible for successfully delivering Disney’s entertainment and sports content to millions of people every day. This involves developing, operating, and managing a global content supply chain – the myriad of steps involved from taking a finalized TV show/movie, or live piece of content, from inside Disney to audiences around the globe, in their preferred language and format. This team also manages technology operations in Latin America, Europe and Asia Pacific.

Job Summary:

The Senior Network Origination Operator will make use of exceptional skills to operate broadcast equipment and technology within assigned operating areas to execute live and pre-recorded programming and commercials as scheduled. The Senior Network Origination Operator will understand & execute these items and more, including but not limited to: protocols for live programs, commercial and program log documentation, regional feeds and market protection procedures, intercom communication procedures, media transfers for specific operating conditions, and any required documentation. The Senior network Origination Operator will hold a leadership role in the group, helping to define training, procedures and best practices.

Our ideal candidate must be flexible with their schedule as this is a 24/7 operation and should expect to work nights, holidays and weekends. The ability to perform the job at hand under a tight deadline while demonstrating superior interpersonal communication skills is a must. Other skills must include: organization and planning, being able to adapt to a constantly changing environment, strong communication and a strong computer background with programs such as Outlook and Excel.

Responsibilities and Duties of the Role:

Advanced network operation for individual recorded and/or live shows and events, content and commercial segments, in response to the changing creative and Network Origination operational requirements of Disney network(s)
Exceptional knowledge and application of network control standards & information along with operating systems. Will conduct superior level of quality control measuring and take corrective action steps to enhance audio/video in support of applicable DMED standard operating procedures
Exceptional understanding of workflows of other Disney business units and stakeholders, including their impact and/or specific integration with Network and Production Operations.
- Exceptional problem solving and troubleshooting techniques and effective communication with those business units to best convey the information necessary for the distribution of our content
Apply exceptional skill level when interpreting and understanding complex information and demonstrate the ability to communicate it to others in an understandable manner
Train others in operational areas, generate training documentation and participate in the development of training programs
Provide support for Disney domestic linear networks, International networks and digital platforms
Participate in training programs, (physical, classroom, virtual, etc.) for self/career development and/or regarding any relevant equipment and workflow changes within the operation
Champion new technology and workflows
Expected to identify problems and assist the management team with implementing solutions
Accurately document and report daily incidents as required
Comply fully with company and/or departmental standard operating procedures. May support the updating of SOPs for assigned areas
Demonstrate exceptional communication with timely follow-up analysis or problem solving with regard to operational areas or systems
Expected to share experiences and offer solutions to workflow or system problems
Expected to interact productively with counterparts in all Disney Network Origination facilities and closely related support departments
Communicate regularly with direct supervisor in compliance with departmental guidelines
Provide quality service in assigned area to all customers, as defined and assigned by management
As necessary, participate in team based projects and contribute recommendations for the departmental objectives

Required Education, Experience/Skills/Training:

Basic Qualifications

A minimum of 6 years practical Master Control, Network Origination or related experience at the large market or network level
Ability to work nights, weekends, and holidays
Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental objectives
Must demonstrate ability to perform tasks under tight deadlines, work independently and lead simultaneous projects
Ability to work as a part of a team dynamic
Exceptional interpersonal communication skills are a necessity
Exceptional organizational, efficiency and planning skills are required
Must be willing and able to adapt to a constantly changing environment
Candidates must have strong computer background (Outlook, Word, Excel, etc...) and strong communication skills

Preferred Qualifications

Advanced knowledge of all distribution equipment and technology within assigned operating areas, including but not limited to; server based recording/playback systems, master control automation and related software
Bilingual (written and spoken) – English/Spanish

Required Education

High school diploma or equivalent

Preferred Education

Bachelor’s Degree in communications, digital media, journalism or related field
Vocational School Certification
Related master control experience

申請

關於Disney Entertainment & ESPN Technology:

Disney Entertainment 和 ESPN Technology (DE&E Technology) 為 Disney 的兩個媒體業務部門提供技術骨幹和產品開發，同時幫助公司處於創新尖端，使公司能夠不斷利用技術增強故事講述和創造力，同時為其業務提供可擴展性、靈活性和效率

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Streaming Technology LLC，其所屬的業務部門是 Disney Entertainment & ESPN Technology。

Disney Streaming Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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