Sr Mgr-Sales Analytics & Insights
工作概要:
Job Summary:
Would you love to be part of a team that make sales data come to life? Do you want to uncover the trends that drive Disney sales? Do you enjoy working with partners to determine client engagement and evaluate performance measurement? Are you inquisitive by nature and driven to understand the business behind the magic?
Consumer Insight, Measurement & Analytics (CIMA) is part of the Disney Parks, Experiences and Products (DPEP) segment of The Walt Disney Company. CIMA influences data-driven and consumer-centric decision making with integrated, objective, and actionable insights.
As a Senior Manager with Sales Analytics & Insights (SAI) in CIMA, you are responsible for leading a team discovering analytical insights that drives marketing and sales recommendations and uncovers opportunities to grow the business. The scope of the role includes overseeing teams bridging data from different systems, working with cross-functional teams, developing graphical quantitative reports, building succinct stories answering partners’ questions, and identifying value. The successful candidate will be a savvy hands-on leader who can deliver results, build effective relationships, and be able to influence senior levels across the organization. You will need to be familiar with teams selling Domestic Destinations (Walt Disney World Resort, Disneyland Resort, Disney Cruise Line, Adventures by Disney, National Geographic Expeditions and Aulani Resort & Spa).
The role reports to the Director, Sales Analytics & Insights and will be based in Anaheim, CA.
Responsibilities:
You’ll join a fast-paced team of professionals that enable data-driven capabilities and sales performance analytics for the Disney Destinations Sales Solutions organization. The Sales Analytics & Insights team provides objective decision support in the following areas: client and cast incentives, sales channel analytics, sales channel growth goals and sales strategy.
Each day the role of the Senior Manager is robust and evolving! Day to day responsibilities might include:
- Provide vision, strategic direction, leadership, development, and mentoring for a team of SAI leaders and analysts
- Develop and evaluate annual sales performance goals while identifying risks and opportunities to the business
- Understand different internal and external sales-related systems, performance KPIs, financial analysis and business performance for consulting with internal partners
- Foster relationships with key partners, other departments and stakeholders
- Develop new efficiencies and processes for providing insights to senior leaders
- Manage multiple short- and long-term projects simultaneously under changing and challenging constraints
- Evaluates sales-related challenges, and identifies considerations within the appropriate, broader business context
- Succinctly package the results of the qualitative and quantitative analysis into simple, compelling stories that enable all levels of leadership to make informed business decisions
Basic Qualifications:
- Minimum seven (7) years of experience in business analytics and strategic planning or similar, preferably within the travel/hospitality industry
- Strong leadership skills over both direct and indirect reporting relationships
- Solid analytical and technical problem-solving skills, including strong knowledge of statistics and financial analysis
- Demonstrated strong project management skills, including the ability to effectively handle multiple tasks simultaneously and changing priorities
- Demonstrated ability to work across many areas of the company (e.g., Sales, Marketing, Finance, Consumer Insights, Legal) with the ability to integrate different points of view
- Demonstrated ability to develop and deliver persuasive presentations to senior executives using simple, compelling stories
- Ability to work well in a fast-paced business environment and display professionalism and confidence in challenging situations
- Demonstrated business and financial acumen, problem-solving and critical thinking skills, with the ability to think strategically and act tactically
- Comfortable working in a collaborative team environment and with a variety of stakeholders at all levels
- Ability to identify and handle issues proactively and decisively with limited direction and oversight while also communicating consistently to executive leadership
- Proven experience with data operations, as well as understanding and documenting complex data processes
- Demonstrated passion and commitment to diversity, equity and inclusion, including inviting diverse perspectives, encouraging an inclusive work environment and supporting workforce diversity.
Preferred Qualifications:
- DX experience with Sales and Travel Operations, Marketing, or Finance,
- Data and/or Business analytics experience
- Demonstrated ability to quickly gain a conceptual understanding of a complex situation and establish immediate credibility
- Strong influencing and negotiating skills
- Experience working with reporting and data mining tools such as Python, Snowflake, SAS, Teradata SQL, Tableau, and Business Objects
Required Education
Bachelor’s degree or equivalent with concentration in Business, Data Analysis, Statistics, Industrial Engineering, Operations Research, Finance or similar discipline
Preferred Education
Master’s degree or equivalent experience with a concentration in Business Administration, Data Mining & Analysis, Statistics, Industrial Engineering, Operations Research, Finance or similar discip
The hiring range for this position in Anaheim, CA is $151,000 to $202,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Destinations, LLC,其所屬的業務部門是 Disney Experiences。
Disney Destinations, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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探索此地點 加州阿納海姆
阿納海姆是迪士尼樂園度假村的所在地,位於南加州主題公園和橙縣海灘之間的家庭娛樂中心,這裡是人們全年興奮忘返的地方,然後當地文化和隱藏的瑰寶也讓人驚喜不已。
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