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Sr. Technical Program Manager
工作概要:
Disney Entertainment & ESPN Technology
On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.
A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology:
- Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
- Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
- Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
Business Operations is the glue of DE&E Technology, with a relentless focus on connecting all the pieces of the business. All the components that make up the organization – engineering, product, design, operations, support and more – come together and move the business forward with oversight, effective prioritization, and guidance. This team synthesizes information from across the business to ensure leaders are armed with all the necessary data before making strategic and financial decisions. From forecasting, funding, tracking, and reporting on projects, to ways of working, and resource management, Business Operations has visibility and input into all aspects of the team.
This position resides within Engineering Program Management and supports the Media Distribution organization responsible for software and technical configurations that support media stream delivery to millions of customers worldwide.
Job Summary:
The Senior Technical Program Manager is responsible for driving deliverables for the Media Distribution workstream and associated teams. This involves daily hands-on backlog/roadmap management of technology activities utilizing Agile and Scrum software development practices while balancing priorities and supporting on-time engineering execution. This also includes working with multiple technical teams and Product groups to effectively drive building, testing, and deploying cross-functional dependent services.
In addition, someone in this position is expected to drive cross-team programs that impact their domain, working closely with distributed engineering and project leads, architects, and product managers to estimate, schedule, track, report and ultimately deliver critical initiatives for the business.
This role requires a wide range of leadership competencies, technical experience, and communications skills. The Senior Technical Program Manager is responsible for delivering using Disney Entertainment and ESPN Technology processes, tools and methodologies; this includes the development of the scope of work and the management of time, work-breakdown, cost, risk, and communications.
Responsibilities and Duties of the Role:
Drive discovery, planning, and execution of domain software from start to finish, including management of cross-functional touchpoints across technical teams, including:
- Orchestrate team ceremonies, while contributing to positive team dynamics, morale and motivation that builds a culture where all members and points of view are respected
- Call and run meetings to conclusion and/or actionable outcome, including with groups of people beyond the immediate team
- Document decisions/results/notes professionally and in a timely manner
- Leverage experience with Agile and Scrum to manage releases and balance task priorities across multiple projects
- Solve complex problems rapidly in a challenging, dynamic environment with minimal direction
- Partner with engineering leadership on team process perpetually across sprints/projects/programs
- Communicate with transparency and regularity to business and technical senior management, delivery teams and stakeholders regarding project highlights and overall health
- Convey complex and/or difficult information effectively to both technical and non-technical audiences, including Executives
- Influence key decision-makers/stakeholders towards new business processes and technical solutions that best serve The Walt Disney Company
Deliver quality solutions that provide desired business goals and/or solve reported issues on-time and within budget:
- Dive into technical details, understanding and providing input on overall technical designs
- Identify scope of technical inputs and outputs as dependencies for other engineering teams
- Lead engineering teams through the identification and timely management of risks and the resolution of issues, escalating to management as appropriate
- Produce actionable tickets that inform engineering and quality assurance of desired outputs, utilizing Global Program Management standards to tag project work for effective status rollup
- Triage open/backlog items prior to sprint planning; collect and track sizing estimates for burndown reports; gain experience from past sizing and be comfortable sizing independent of engineering
- Collaborate with product partners to help define/scope feature requirements and work with software architects, technical leads, and product to determine how best to build our engineering solution and meet our overall requirements
Basic Qualifications:
- Minimum 5+ years of experience managing software development programs or teams in a well-established global technology organization
- Talent leading virtual meetings with distributed groups, including executive sponsors, business partners and dependent service organizations
- Expert with one or more project management tools, including: Confluence, JIRA, Smartsheets, Airtable
- Proficiency in Agile and/or Waterfall Project Management methods; including Scrum and/or Kanban
Preferred Qualifications:
- Extensive knowledge of distributed application software development life cycle, including microservices deployed into AWS as well as on-premise data centers
- Prior experience with media streaming technologies
- Growing understanding of content distribution network (CDN) technologies/providers and commonalities for an upstream media provider
Required Education:
- BA/BS or equivalent experience required
The hiring range for this position in New York is $132,500 - $177,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Entertainment & ESPN Technology:
Disney Entertainment 和 ESPN Technology (DE&E Technology) 為 Disney 的兩個媒體業務部門提供技術骨幹和產品開發,同時幫助公司處於創新尖端,使公司能夠不斷利用技術增強故事講述和創造力,同時為其業務提供可擴展性、靈活性和效率
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Streaming Technology LLC,其所屬的業務部門是 Disney Entertainment & ESPN Technology。
Disney Streaming Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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