Medical Case Manager

工作 ID 10113454 地點布埃纳文图拉湖, 佛罗里达州, 美國 有意工作的公司 Walt Disney World Resort 日期已公佈 Feb. 26, 2025

申請

工作概要:

The Medical Case Manager will play a pivotal role in facilitating and coordinating Disney Cruise Line Crew and Guest care as directed by the shipboard medical provider, working closely with the Marine Claims team to evaluate and assist with medical clearance. This role involves participating in the continuous improvement of existing processes and supporting various special projects.

The Medical Case Manager will serve as the primary point of contact for Crew and Guests who are medically disembarked from the ship or evacuated from any Disney Island Destination and will be responsible for documenting and maintaining accurate records.

This position requires reviewing and clearing pre-employment medical exams for new and returning Crew Members.

The Medical Case Manager will collaborate extensively with shoreside and onboard leaders across the Disney Cruise Line Operations.

The Medical Case Manager reports to the Manager, Case Management and Public Health.

What You Will Do (Responsibilities):

Manage the continuity of medical care and services provided by the shipboard medical provider for Crew.
Maintain case management for medically disembarked Crew and Guests ashore.
Oversee and develop provider panels/networks as medically indicated to ensure safe and prompt medical services.
Plan medical itineraries in conjunction with shore partners.
Oversee medical transportation for Crew.
Coordinate medical evacuations from ships and Disney Island Resorts, and provide follow-up for Crew and Guests.
Provide ongoing training for EMR incident reporting.
Promote wellness initiatives for Crew Members, including flu shot programs and Crew health programs.
Review physical exams for applicants and returning Crew to ensure medical requirements are met.
Contact Crew or providers for missing components of physicals.
Stay informed on medical issues related to maritime healthcare.
Consult with the Chief Physician on Crew physicals when necessary.
Continuously seek ways to improve the Crew Physical Process.
Uphold safety management responsibilities as specified in the Safety Management System for areas of responsibility.
Be customer service-oriented and a proactive team player.
Be forward-thinking in managing patient needs.
Be available for on-call duty overnight, weekends, and holidays as required.
Be available for occasional travel.

You Will Have (Basic Qualifications):

BSN required with Florida license.
Florida Driver's license.
1+ years of relevant case management experience.
Demonstrated experience with complex case management.
Strong organizational and time management skills.
High level of attention to detail with the ability to make decisions and solve problems.
Strong written communication skills.
Experience with electronic medical records.
Excellent computer skills, including proficiency with all Microsoft Office programs, especially Excel, Teams, and SharePoint lists.
Strong technical aptitude and willingness to learn new software.
Self-starter who takes initiative to assess needs and is resourceful in providing solutions.
Commitment to accuracy and attention to detail.
Proven organizational skills with the ability to handle multiple tasks, set priorities, and meet or exceed deadlines.
Ability to handle confidential information.

Preferred Qualifications:

Masters’ of Science in Nursing.
Experience in maritime healthcare.
Proficiency with Microsoft Office.

申請

關於Walt Disney World Resort:

自 1971 年開幕以來，華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日，來自世界各地數以億計的賓客均慕名而來，到訪這個奇幻之地，享受一趟迪士尼假期。透過創意、創新和科技的結合，度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承，透過無與倫比的細節和超卓的賓客服務，將迪士尼的魔法栩栩如生地呈現於賓客眼前。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Magical Cruise Company, Limited，其所屬的業務部門是 Walt Disney World Resort。

Magical Cruise Company, Limited 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

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