CRM Executive

工作 ID 10113766 地點倫敦, 英国 有意工作的公司 Walt Disney World Resort 日期已公佈 Feb. 26, 2025

申請

工作概要:

About the Role & Team
The CRM Executive will manage the calendar of communications for Walt Disney World, Disney Cruise Line, and Disneyland Paris, specifically targeting the UK and Ireland markets. This role involves a mix of creative and technical tasks, including briefing agencies, copywriting, sourcing images, setting up tracked links, and ensuring the quality and accuracy of email communications. You will be reporting to the CRM Manager, and this role will require you to be onsite 4 days a week.

What You Will Do

Communication Management: Oversee the deployment of e-news and tactical emails every 4-6 weeks for each brand.
Creative Briefing: Develop creative briefs and liaise with the CRM agency (Armadillo) for design and build.
Copywriting and Image Sourcing: Write copy and source images from Disney's image libraries.
Data Management: Collaborate with the data team to define target audiences and validate data accuracy.
Stakeholder Coordination: Obtain sign-offs from internal stakeholders, including senior leaders and the legal team.
Email Testing: Conduct thorough testing to ensure emails display correctly across various devices.
Reporting and Analysis: Review campaign reports, including opens, click-throughs, engagement, and revenue data, to inform future strategies.

Required Qualifications & Skills

Experience in email marketing and CRM is mandatory.
Strong attention to detail and ability to manage multiple tasks.
Excellent communication and copywriting skills.
Familiarity with job management systems (e.g., JIRA) and data analysis.

Additional Information:

The role involves a mix of creative and technical tasks, making it ideal for someone who enjoys a varied workday.
The position is full-time and based in the UK, with no remote working options.

The Perks

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

申請

關於Walt Disney World Resort:

自 1971 年開幕以來，華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日，來自世界各地數以億計的賓客均慕名而來，到訪這個奇幻之地，享受一趟迪士尼假期。透過創意、創新和科技的結合，度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承，透過無與倫比的細節和超卓的賓客服務，將迪士尼的魔法栩栩如生地呈現於賓客眼前。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited，其所屬的業務部門是 Walt Disney World Resort。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。

遇到技術問題？查看常見問題以尋求協助。