Solutions Engineer II (Project Hire)
ENJOY THE MAGIC
Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.
*Benefits and eligibility may vary by business and location
- PLANO DE SAÚDE E BEM-ESTAR
- OPÇÕES DE CUIDADOS INFANTIS
- DESCANSO REMUNERADO
- PROGRAMAS DE APOSENTADORIA
- AUXÍLIO PARA DESPESAS COM EDUCAÇÃO
- PAGAMENTO SEMANAL
"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."
Ana, Sr. Researcher, ESPN
Descrição do cargo:
Disney Entertainment & ESPN Technology
On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.
A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology
Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
As a Solutions Engineer II focused Salesforce administrator for the Ad Platform technology team within DMED Ad Platforms, you are part of a high performing team redefining TV advertising. We are looking for an experienced Salesforce administrator who will oversee multiple instances of Salesforce, which are the foundation of the Disney Ad Sales team’s opportunity management and workflow. The Salesforce admin role will focus on supporting and improving core Disney Ad Sales pipeline capabilities. From a support perspective, the role will be responsible for the intake of end user requests to update data, troubleshoot bugs, and oversee user provisioning, each following a strict change management process as defined by internal compliance groups. You will work with a diverse set of stakeholders to perform analysis for technical issues as well as drive strategic decision making. We are seeking a candidate who has proven problem solving skills, a sense of urgency, experience with Salesforce as a platform, advertising sales, and complex data systems. The team is fast moving and requires you to translate data into business impact, while efficiently working with leaders across sales, finance, product, operations and technology.
Responsibilities
Support lead for Sales, Sales Ops, and Finance within the Salesforce application.
Collaboratively investigate and resolve platform bugs, ensuring system stability.
Communicate planned/ unplanned downtime for Salesforce application functionality including integrations with external platforms.
Define and document the data migration strategy for data conversion activities into Salesforce. (validating data accuracy, executing)
Assist with successful UAT, QA and Regression testing, a request is made to CAB for change to Production.
Maintain global UI configurations accessible only to admin level users. Updates are made via a strict change management approval and documentation process.
Triage escalations via JIRA ticket submission and manage issues from submission through resolution.
Proactively identify opportunities to productize and streamline operational inefficiencies.
Basic Qualifications
3 years of experience in ad technology, operations or support, preferably with focus in advertising technology.
Salesforce Admin Certification
1-2 years of experience with Salesforce administration.
Working knowledge of SOQL, Dataloader, workbench or similar technologies.
Experience using Excel.
Familiarity with Software Development Lifecycles.
Experience using Copado
Methods and procedures involved in the technical administration of software applications which includes the installation, configuration, patching, troubleshooting, documentation and coordination.
Strong experience in supporting and maintaining enterprise level applications.
Ability to work on multiple, time-critical projects simultaneously
Excellent technical skills and knowledge in the areas of IT infrastructure components such as server, storage, network, database, virtualization, operating systems and cloud technology.
Proven understanding of systems architecture, design, and implementation.
Have a “do what it takes” attitude. Be flexible, adaptable and a team-player first.
Excellent interpersonal and relationship building skills.
Needs to demonstrate the ability to build consensus and support from the Ad Platforms organization on the solutions being proposed.
Required Education
Bachelor’s Degree in Computer Science, Data Analysis, relevant technical field, or equivalent experience.
Additional Information
#DISNEYTECH
The hiring range for this position in Santa Monica, California is $102,500 to $1370,500 per year, in Seattle, Washington is $107,400 to $143,900 per year, and in New York City, NY is $107,400 to $143,900. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sobre o Disney Entertainment & ESPN Technology:
A Disney Entertainment e a ESPN Technology (DE&E Technology) fornecem a estrutura tecnológica e o desenvolvimento de produtos para as duas unidades de negócios de mídia da Disney, ajudando a manter a empresa na vanguarda da inovação e permitindo que a empresa empregue continuamente a tecnologia para aprimorar a narrativa e a criatividade, oferecendo ao mesmo tempo escalabilidade, flexibilidade e eficiência para seus negócios
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Disney Streaming Technology LLC, que é parte de um segmento de negócios que chamamos de Disney Entertainment & ESPN Technology.
Disney Streaming Technology LLC é um empregador de oportunidades iguais. Os candidatos serão selecionados para emprego independente de raça, religião, cor, sexo, orientação sexual, gênero, identidade de gênero, expressão de gênero, nacionalidade, ancestralidade, idade, estado civil, status militar ou de veterano, quadro clínico, informações genéticas ou deficiência, ou qualquer outro motivo proibido por lei federal, estadual ou local. A Disney defende um ambiente de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo em constante evolução.
ACOMODAÇÃO PARA PESSOAS COM NECESSIDADES ESPECIAIS PARA CANDIDATURAS A EMPREGO
The Walt Disney Company e suas afiliadas são empresas que oferecem oportunidades iguais de emprego e acolhem todos os candidatos a emprego, incluindo indivíduos com necessidades especiais e veteranos com necessidades especiais. Se você tem uma necessidade especial e acredita que precisa de uma acomodação razoável para buscar uma vaga de emprego ou se candidatar a um cargo, envie um e-mail para Candidate.Accommodations@Disney.com com sua solicitação. Este endereço de e-mail não se destina a consultas ou correspondências gerais de emprego. Responderemos apenas às solicitações relacionadas à acessibilidade do sistema de candidatura on-line devido a uma necessidade especial.
Está tendo problemas técnicos? Consulte as perguntas frequentes para obter ajuda.
Hiring Process
-
Where Does Your Story Begin?
Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
-
Be Part of the Story
There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
-
The Next Chapter
Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.
Conheça este local Seattle, Washington
Com um cenário próspero de comida e bebida, bairros ecléticos e um ambiente litorâneo deslumbrante, Seattle é um enclave urbano dinâmico situado no noroeste do Pacífico. A cidade é cercada pelo Lago Washington a leste e pelo Puget Sound a oeste, sendo uma localização ideal para recreação aquática e passeios turísticos de barco.
Related Jobs
- Sr Software Engineer Disney Entertainment & ESPN Technology 10100240 Santa Mônica, Califórnia / Nova Iorque, Nova Iorque Aplicar
- Principal Software Engineer Disney Entertainment & ESPN Technology 10100068 Nova Iorque, Nova Iorque Aplicar
- Senior Manager, Software Engineering Disney Entertainment & ESPN Technology 10101480 São Francisco, Califórnia / Seattle, Washington Aplicar
NOSSA CULTURA
Related Content
Inscrever-se para receber alertas de vagas
Obtenha as oportunidades de emprego mais recentes assim que se tornarem disponíveis.
SHARE
Links abertos em novas guias.