
Senior Research Manager
仕事内容:
Job Summary
A research role with responsibility for leading, managing and delivering consumer insight projects across The Walt Disney Company (TWDC) EMEA & UK.
In this role, you will optimise TWDC’s audience, brand and franchise (Character IP) understanding to generate maximum value for the business and will work across TWDC functions and markets to support the provision of insight to aid strategy implementation on cross company objectives as well as supporting individual lines of business on individual needs to drive growth.
This role has EMEA responsibilities, meaning being aware of activity across the region, consulting with local and global teams and driving best practices.
This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).
The Opportunity & Responsibilities:
Overview: leading the delivery of all Quantitative Consumer Insight projects, supporting the Research Director on qualitative projects and collaborating with TWDC Business functions when required on any quantitative research, analysis and interpretation.
Key functions:
- Delivery of actionable insights – understand the consumer insight implications of our audience brand and franchise insight. Delivering insight to inform strategic planning and/or commercial growth identifying white space opportunities or potential liabilities
- Provision of expert quantitative input into all projects regional and global- including weekly meetings with US global Brand and Franchise management team
- Implementation- Planning, delivery and monitoring of all quantitative research. Recommending and utilizing the most appropriate methods of research and most impactful ways of delivering insight
- Utilizing the most appropriate and impactful methodologies- keeping up to date with research trends and innovative approaches
- Stakeholder management – ensure internal clients’ needs are understood and met, with strong communication and articulate presentation skills to disseminate insights into the business. This will include working with the Director and the team on delivering quarterly presentations to key lob and local country leaders and stakeholders
- Team Management- Directly managing a team of up to 4, including a manager, an analyst, and apprentices
- Agency management – Lead the management of our quantitative research agencies, ensuring they are providing TWDC with best-in-class insights, support and ensuring maximum return for our investment
Operational responsibilities:
- Research Techniques – leading the ability of the BFM research team to understand and deliver a range of advanced level quantitative techniques. Deep understanding of how to draw insightful conclusions from large volumes of content, identifying trends and patterns, using either a single source of data or multiple sources to create cross-referenced conclusions, drawing on both evidential and creative / intuitive techniques of interpretation.
- Strategic Direction – Contribute as a leading member of the BFM team offering challenge and direction on audience brand and franchise research and insight across the business
- Work Collaboratively – Network and work collaboratively with other EMEA lob research and Business Development functions to triangulate consumer insights with other sources e.g. Channel ratings, Social Listening, NPD , 3rd party research, digital engagement metrics, internal proprietary data and studio measurement KPI’s etc)
- Planning/Project management: Work with the Director on workflow planning to ensure we have the resources to meet business needs, flagging up potential challenges and ensuring projects are delivered on time
- Support of EMEA TWDC Senior Management by providing the insights and metrics needed for Understanding character, brand and key consumer segment performance
- Evaluation: Develop strong relationships with the relevant and best-in-field agencies to support TWDC research needs
- Best Practice Drive adoption of best practice research methods and processes to maximize efficiency and generate impactful insights
The Experience We Require From You:
- Extensive successful experience in consumer research and analysis
Must be an expert in:
- Preparing and running complex multi-markets quantitative tracking and ad-hoc studies, managing quality and effectiveness across all stages from screener / survey design, analysis and debriefing
- Presenting to senior and large internal and external teams.
- Experience in managing and leveraging research within a major international brand
- Excellent written and oral communication
- Project management with the ability to manage a large and diverse workload
- Managing and motivating direct reports to deliver consistent high quality work
- Proven experience of proactively building relationships and influencing peers and senior management
The Perks
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.
The Walt Disney Company (EMEA)について:
Disney EMEAは、29カ国にオフィスを構え、59の市場で6,000人以上の従業員を擁し、非常に多様な国々での成長、イノベーション、ブランドアフィニティの推進を目指しています。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションはThe Walt Disney Company Limitedという事業部門の一つであるThe Walt Disney Company (EMEA)でのお仕事です。
The Walt Disney Company Limited は、機会均等雇用主です。応募者は、年齢、人種、肌の色、宗教または信条、性別、国籍、民族性または出身国、性的指向、性転換、配偶者/性的少数者や事実婚パートナーシップの有無、障害、妊娠、または出産に関わらず、雇用の検討対象となります。ディズニーは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。
技術的な問題がある場合は、「よくあるご質問」をご覧ください。
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この場所を探索する EMEA
ディズニー EMEAは、29カ国にオフィスを構え、59の市場で6,000人以上の従業員を擁し、非常に多様な国々での成長、イノベーション、ブランドアフィニティの推進を目指しています。

関連性の高い求人
ウォルト・ディズニー・カンパニーの文化
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