Principal UX Researcher (CDI Design)

ジョブID 10111870 勤務地を選択 ニューヨーク, ニューヨーク州, アメリカ合衆国 / サンタモニカ, カリフォルニア州, アメリカ合衆国 / シアトル, ワシントン州, アメリカ合衆国 / サンフランシスコ, カリフォルニア州, アメリカ合衆国 企業名 Disney Entertainment & ESPN Technology 掲載日 Mar. 25, 2025

今すぐ応募

仕事内容:

About the Team

On any given day at Disney Entertainment & ESPN Product & Technology (DEEP&T), we’re reimagining ways to create magical experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

About the Role

We are looking for a Principal UX Researcher to join our Product Design team. In this role, you will develop a systematic approach to research, analyze human needs, motivations, and trends, and provide valuable insights to guide near-to-long-term strategic planning.

As a Principal UX Researcher at DEEP&T, you will work on products used by millions of Disney customers each year. You will conduct evaluative user research using methods like interviews, literature reviews, and usability testing. You will also conduct generative research through activities like design sprints, customer journey mapping, and diary studies. Working within a product design organization you will determine the best approach for translating research findings into actionable outputs.

A few reasons why we believe you’d love working here:

Impact – We are shaping the future of Disney Entertainment. Our design and research drive innovation across our entire portfolio, from Disney+ to ESPN and beyond, creating magical experiences for audiences worldwide.
Collaboration – Our team includes the industry's most talented designers, UX engineers, design operations experts, and leaders, all working together to push the boundaries of creativity and user experience.
Innovation – We pioneer groundbreaking products and techniques that redefine industry standards, transforming how audiences engage with sports, entertainment, and news.

What You Will Do

A Principal UX Researcher plays a critical role in leveraging research, data, and human-centered design methodologies to inform product strategy today and drive innovation tomorrow. This role focuses on identifying key user needs, guiding the development of data-driven, user-centric solutions and operationalizing key research practices. As part of a multidisciplinary design team, the role will collaborate with experts across design, UX, and data to create cutting-edge products that enhance user experiences and drive business impact.

Develop & Manage Research Programs: Build and maintain a program for collecting, synthesizing, and communicating insights on human needs, motivations, and trends, to inform near and long term strategic efforts and programs. You operationalize key systems and processes to help benefit the broader business.
Conduct In-Depth Research: Lead qualitative and quantitative research efforts, including user interviews, surveys, market analysis, usability, and other research methods to gather deep insights into customer needs and behaviors.
Translate & Present Insights: Clearly translate research findings and data into actionable recommendations and present them concise and impactful manner to designers, partners and leadership teams.
Drive Rapid Prototyping & Testing: Develop and test prototypes of new solutions to validate concepts and gather feedback quickly.
Collaboration with Design & Product Teams: Work closely with design and product teams to understand and quantify user behavior, needs, and goals, ensuring research informs key business decisions.
Execute End-to-End Research: Design and execute a wide variety of research projects from early discovery and ideation to design validation, ensuring thorough insights at every stage.
Generate Actionable Insights & Strategic Recommendations: Synthesize research data to create compelling recommendations that directly influence product designs and strategic decisions.
Create Strategic UXR Frameworks: Build strategic customer frameworks curated from individual research projects to guide broader business strategies.
Mentor & Educate Teams on Research Methods: Lead by example and mentor colleagues across the company, empowering them to conduct effective customer research, from guerrilla methods to formalized studies.
Pioneer Innovation Research Methods: Drive innovation by exploring, refining, and codifying new research methodologies, setting the standard for the team and organization.

Required Qualifications & Skills

10+ years of applied product/design research or equivalent experience
Bachelor’s degree in Computer Science, Human Factors, HCI, Psychology, Sociology, Cognitive Science, Research & Strategy, Anthropology or related field.
Strong portfolio or set of case studies showcasing a range of projects demonstrating your research process, critical thinking, and problem-solving skills.
Ph.D. or Master’s degree not required but a plus

Additional Information

This role is based out of New York, NY or Los Angeles, CA

The hiring range for this position in Glendale/Santa Monica is $167,700 to $224,900 per year, in NYC or Seattle is $175,800 to $235,700 per year and in San Francisco is $183,700 to $246,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Disney Entertainment & ESPN Technologyについて:

Disney EntertainmentとESPN Technology (DE&E Technology)は、Disneyの2つのメディア事業部門に対して技術的バックボーンと製品開発を提供しており、当社がイノベーションの最前線に立ち続ける支えとなっています。これにより、当社がテクノロジーを継続的に活用してストーリーテリングと創造性を向上するとともに、ビジネスの拡張性や柔軟性、効率性を強化することも可能にしています

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはDisney Streaming Technology LLCという事業部門の一つであるDisney Entertainment & ESPN Technologyでのお仕事です。

Disney Streaming Technology LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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