About the Role & Team

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance and protect these exciting experiences!

We are seeking an Asset Protection Agent to aid the Disney Store Cast in supporting a safe and secure environment for Cast Members and Guests! This is accomplished through proactive deterrence, identification, and resolution associated with suspicious activity and potential unsafe behaviors.

This role reports to the Asset Protection Manager with daily oversight by Store Leadership.

This position is located at our Citadel Disney Store in Commerce, CA.

What You Will Do

• Act as a visible deterrent to potential risk at store entrances/exits and throughout the store to maintain high visibility while monitoring and responding to any escalated incidents of suspicious activity, unsafe behaviors, and other potential workplace security concerns
• Use niche training related to Retail Counter-Terrorism and Workplace Security Programs to identify, deter, and report activity related to aggressive behavior, civil unrest protests, imminent threats, terrorism, etc.
• Conduct onsite security and safety inspections (in-person and via CCTV where applicable), respond to raised and identified risks to Store Leadership and Corporate Asset Protection
• Support emergency preparedness and crisis response programs to help mitigate potential impacts
• Support Cast and Guest needs and promote a risk-adverse culture
• Assist store Cast with response to Electronic Article Surveillance (EAS) activations when needed
• Conduct camera and alarm monitoring, related incident notification, investigation, trend analysis, and case management documentation
• Conduct Cast Member and vendor site access security screening related to bag/package/coat inspections
• Act as law enforcement liaison and the security/safety point of contact for regional industry and partners
• Demonstrate and act following Disney values, behaviors, and guidelines

Required Qualifications & Skills

• Asset Protection /Loss Prevention/Security experience
• Attention to detail, ability to prioritize tasks
• Excellent verbal and written communication skills
• Ability to lift boxes that weigh up to 40 pounds and climb a ladder
• Availability to work a flexible schedule that meets the needs of the business including evenings, holidays, and weekends

Preferred Qualifications

• Detailed understanding of Loss Prevention and Security procedures, regulations, and practices
• Has an understanding of basic Safety practices and procedures
• Experience utilizing retail CCTV systems
   

Education

• High School Diploma or equivalent
   

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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The pay rate for this role in Commerce, CA is $18.50 - $23.85 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.